Upgrading to new outlook will not accept IMAP accounts

I feel your pain.

We've HAD Professional licenses, which worked (at least as well as Microsoft ever worked) until the last couple of weeks, when they - summarily and without warning - begin pulling Teams and OneDrive from our pre-existing, fully paid licenses, terminating access to functionality we (unwisely) constantly depended on for daily operations. The first time, it took several days to even figure out what they had done and to buy new licenses; the second time, we at least had that experience for a heads-up. Now we have constant, dire warnings that functionality on all our other MS apps will be terminated within weeks, so we dutifully bought new, updated licenses - which they don't even recognize as valid or existing. It's as though all they want is your money without bothering to provide and consideration, product, services, or even an argument in return.

I hope your (our) experience improves very soon. In the meantime, I'm looking for all reliable alteratives.

Every time my present Outlook, the Legacy Outlook, drops out, the new page says "try the new Outlook" because they are not going to support Legacy any longer. OK, so I try to set up the new Outlook and it wants an IMAP PW. Well, MY ISP, Charter/Spectrum does not require an IMAP PW, at least not yet per Spectrum. So, Microsoft, how in hell can I set up your new Outlook if you won't let me because your program software won't let me proceed without an IMAP PW? I have searched this forum and there was a reply from MS that they were "aware" of the problem and were working the issue. That was months and months ago. Now wouldn't you think they would send out an email to all their 365 subscribers informing us of what the progress is, or, if there was a fix, WHAT IS IT? Don't make the customers search all over the internet for an answer that may not even be there. Come on MS, I'm 85 years old, God may call me tomorrow, and my poor wife will not know what to do as I do all the tech stuff.

When companies get TOO big, and begin to Monopolize the customers and competition, the government is forced to step in and break up the company. Microsoft has some very talented people; of that I am very sure. But LEADERSHIP from the top is where things go wrong. Money and greed become the driving force and that is the beginning of the end. A message to Microsoft from your customers, big and small, WE are who determine your success and future, treat your customers right and you will have great success and everything else will follow.

That's actually not correct. All email addresses, no matter who they are with, will have a password attached to the account. You literally cannot create the account without one. So maybe this Spectrum mob are using a default password, let's hope it's not "password," or an auto generated one. If they don't give it to or say it's not necessary then that speaks volumes. They probably have zero security on their mail server. You can tell that if they said use ports 110 and 25. Both of which have globally been blacklisted for twenty years. But some Mickey mouse providers still use them - basically so they can read the contents of your emails and sell it to third party companies for profit.

I suspect this is Microsoft's objective. Have us all on their service the way they want it and that gives them access to more of our private data.