Upgrading to new outlook will not accept IMAP accounts

Anonymous
2023-10-30T10:18:33+00:00

Hi

trying to upgrade but when giving al the information of my IMAP connection the continue button is greyed out.

On another MS forum people are saying IMAP is not enabled yet, is that correct?

Outlook | Windows | New Outlook for Windows | For business

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Anonymous
2023-10-30T11:11:42+00:00

Hey there, my name is Ajibola and I'm excited to help you today!

Indeed, the new Outlook for Windows does not support IMAP accounts yet. This means that you cannot add your email account from Yahoo!, iCloud, or other providers that use IMAP protocols to the new Outlook app. The new Outlook for Windows currently supports Exchange-backed Microsoft 365 work or school accounts, Outlook.com accounts, and Gmail accounts.

However, there is some good news. The new Outlook for Windows team is working hard to add support for more account types in the future, including IMAP accounts. They have not announced a specific timeline for this feature. Still, they have stated that they are listening to user feedback and prioritizing the most requested features https://support.microsoft.com/en-us/office/getting-started-with-the-new-outlook-for-windows-656bb8d9-5a60-49b2-a98b-ba7822bc7627. You can check their blog posts and release notes for the latest updates on the new Outlook for Windows development.

In the meantime, you can still use the classic Outlook for Windows app to access your IMAP account, or use a web browser to access your email provider's website. You can also switch back and forth between the new and classic Outlook for Windows apps by using the toggle switch at the top-right corner of the window.

If you have any further questions or need additional assistance, please feel free to ask. I'm here to help!

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Kind regards

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  1. Anonymous
    2024-07-20T02:57:35+00:00

    You're totally right! ✔️

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  2. Anonymous
    2024-07-20T00:17:24+00:00

    Ah that's the problem though isn't it? It worked before but now, suddenly, it doesn't. Almost like someone on that team disabled the IMAP option.

    Let me guess, when it comes back it will be behind a pay wall. Don't, just don't.

    What's worse is every time I revert my customers back to Windows Mail, Outlook inevitably reinstalls itself and we're back to square one again. It's incredibly infuriating and you lot need to just STOP IT. If it's not going to work then Windows Mail needs to supported going forward. You cannot replace software with a defective product. Legally I mean. You wouldn't want to get fined by the EU again would you Microsoft?

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  3. Anonymous
    2024-07-06T00:19:28+00:00

    The link to view the blog posts is broken. It says "Sorry Page Not Found" when clicking the link.

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  4. Anonymous
    2024-06-26T16:34:28+00:00

    Yes. I canno't undestand them. They are lazy or just doesn't care. 😕

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