Upgrading to new outlook will not accept IMAP accounts

Anonymous
2023-10-30T10:18:33+00:00

Hi

trying to upgrade but when giving al the information of my IMAP connection the continue button is greyed out.

On another MS forum people are saying IMAP is not enabled yet, is that correct?

Outlook | Windows | New Outlook for Windows | For business

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Anonymous
2023-10-30T11:11:42+00:00

Hey there, my name is Ajibola and I'm excited to help you today!

Indeed, the new Outlook for Windows does not support IMAP accounts yet. This means that you cannot add your email account from Yahoo!, iCloud, or other providers that use IMAP protocols to the new Outlook app. The new Outlook for Windows currently supports Exchange-backed Microsoft 365 work or school accounts, Outlook.com accounts, and Gmail accounts.

However, there is some good news. The new Outlook for Windows team is working hard to add support for more account types in the future, including IMAP accounts. They have not announced a specific timeline for this feature. Still, they have stated that they are listening to user feedback and prioritizing the most requested features https://support.microsoft.com/en-us/office/getting-started-with-the-new-outlook-for-windows-656bb8d9-5a60-49b2-a98b-ba7822bc7627. You can check their blog posts and release notes for the latest updates on the new Outlook for Windows development.

In the meantime, you can still use the classic Outlook for Windows app to access your IMAP account, or use a web browser to access your email provider's website. You can also switch back and forth between the new and classic Outlook for Windows apps by using the toggle switch at the top-right corner of the window.

If you have any further questions or need additional assistance, please feel free to ask. I'm here to help!

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Kind regards

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  1. Anonymous
    2025-01-09T00:24:27+00:00

    Microsoft has sown considerable confusion about Outlook, whether Old or New. OfficeWatch https://office-watch.com/microsoft-outlook/ is a good place to keep track of developments, particularly the article "Too many Microsoft Outlook's - we explain them all ."

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  2. Anonymous
    2024-12-20T05:18:21+00:00

    That article does not address the problem of this thread. I don't want to create Outlook without an email account. I want to create Outlook with an IMAP account.

    Furthermore, the article is not about new outlook, but almost every other version

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  3. Anonymous
    2024-12-12T17:31:18+00:00

    Squeezy, one very important thing you did not mention: if one day you got switched automatically from Legacy Outlook to the NEW Outlook, who is your ISP? This is VERY important because any ISP who does not support IMAP Passwords for their customers, there is absolutely NO WAY the new MS Outlook will work. For instance, the second largest ISP in the U.S. is Charter/Spectrum. They have been MY ISP since 1998, and they do NOT have IMAP password capability for their email clients nor 3rd party such as Microsoft. I have a PW for my email via Charter, but I do not have to enter a second PW for IMAP because they do not support that yet and probably will not for the foreseeable future PER Charter! THAT is why we have this impasse. 3rd party ISP email clients such as Charter and others are not spending $$ resources to add this functionality, and MS is very security conscious, I don't have a problem with this, but why MS doesn't have a work around can only be attributed to: lack of resources, lack of priority, security or their clandestine attempt to force ISP's to get on the "band wagon".

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  4. Anonymous
    2024-12-12T13:40:08+00:00

    Then you are a lucky guy. I believe however that these issues were not related to IMAP accounts

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