emails are bouncing back when sending to yahoo

Anonymous
2024-01-11T22:32:07+00:00

getting these two error messages when sending to yahoo

1/11/2024 3:34:15 PM - Server at DS0PR14MB7526.namprd14.prod.outlook.com returned '550 5.4.300 Message expired -> 421 4.4.2 Connection dropped due to SocketError'

1/11/2024 3:24:36 PM - Server at PH0PR14MB6715.namprd14.prod.outlook.com returned '550 5.4.300 Message expired -> 421 4.4.2 Connection dropped due to ConnectionReset'

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  1. Anonymous
    2024-01-18T19:50:01+00:00

    Hello, I am having the same issue with a client of mine.

    The error message stating the message has expired means 365 has been trying to deliver it. Socket error is probably the destination server dropping the connection. Most likely incorrectly set spam filter. We are getting nowhere with Yahoo. I would try getting a free email account like gmail and set it up in Outlook. Then send the email under the gmail account rather than your domain. That will tell you if it is a spam problem. If it goes through, your domain is blacklisted at Yahoo.

    Here is the catches... *You mail sent under gmail will show up as sent by gmail, not your domain.

    * Yahoo users Spamhaus. You can go there and look at the blacklist. I did that and domains in question are not there. So, they had to add a new spam filter and it is messing things up. Can't find any information on Yahoo with new spam filtering.

    The bounce back does say, SFP and DKIM pass. Those are not the problem.

    Still working on the problem, will update if solution is found.

    Joel

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  2. Anonymous
    2024-01-18T17:58:45+00:00

    someone replied this regarding this issue - is this the solution?

    Unfortunately there is nothing that Microsoft/Google/Yahoo can do. Every company is going to have to add something called a CNAME record to their domain with a DomainKeys Identified Mail (DKIM).

    Here is a tutorial over at GoDaddy on how to updated the records: https://www.godaddy.com/help/create-and-add-dkim-records-to-my-microsoft-365-organization-41748

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  3. Anonymous
    2024-01-18T16:16:41+00:00

    Registrar. Just implemented a DMARC record. Will have to wait and see.

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  4. Anonymous
    2024-01-18T15:41:27+00:00

    It would have hit us all the same, just a few weeks later. And it sounds like the SPF record is irrelevant now (at least for Yahoo).

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  5. Anonymous
    2024-01-18T15:36:03+00:00

    That's the common thread. Was the change in your Microsoft DNS or your registrar DNS?

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