Receiving email on alias but not able to send any emails - Outlook on the web?

Anonymous
2024-02-17T17:16:09+00:00

Hey folks,

I've created a couple alias email addresses via Outlook itself (via https://account.live.com/names/Manage) but recently when I try sending an email from any of them it simply does not get sent? I can receive emails on those aliases.

This on Outlook in the browser (not the app), I select the alias I want to send from and it shows in my sent box but it never reaches the recipient. I've tired multiple different recipients and no it is not going to their spam either, double checked that. This used to work, are aliases just broken now? UGH!

Any help is appreciated. Thank you!

Outlook | Web | Outlook.com | Email

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  1. Anonymous
    2024-07-12T15:35:30+00:00

    Until today my alias worked fine! But all of a sudden it stopped working.

    I added the alias, and verified the alias e-mail again. I can even select the allias to send e-mails.

    But when sending an e-mail with the alias mailing address, the e-mail gets stuck in the drafts folder and cannot be send....

    Would love to hear a working solution!

    (working from a Hotmail web browser)

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  2. Anonymous
    2024-07-16T13:08:38+00:00

    Also having a similar issues but the other way around. Can send from aliases but not receiving them… Geo

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  3. Anonymous
    2024-07-19T16:43:32+00:00

    Having the same exact issue. My Alias has always worked, and it suddenly stopped this week. I can send emails from my regular hotmail account but when I use my alias, it sends it to draft and says that I don't have permissions to send. Very strange. Can't seem to find a solution anywhere.

    Working from a Hotmail web browser.

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  4. Anonymous
    2024-07-23T07:24:10+00:00

    Some here too. My main alias has always worked. It stopped working last week from one day to the other. The mails get stuck in the drafts folder, stay there forever and are never sent out.

    Removing and re-creating my main alias doesn't help at all.

    Then I created a test alias and interestingly that works fine. The only difference I see between the two alias' is, my main alias was previously a connected account until Microsoft stopped the connected account feature and converted the mail adress into an alias.

    I tried it with Outlook New and Outlook Web - I have no 365 subscription.

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  5. Anonymous
    2024-07-25T10:02:58+00:00

    I am having the exact same problem. Outgoing Alias emails get sent straight to draft and do not send. I have tried everything. :(

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