Receiving email on alias but not able to send any emails - Outlook on the web?

Anonymous
2024-02-17T17:16:09+00:00

Hey folks,

I've created a couple alias email addresses via Outlook itself (via https://account.live.com/names/Manage) but recently when I try sending an email from any of them it simply does not get sent? I can receive emails on those aliases.

This on Outlook in the browser (not the app), I select the alias I want to send from and it shows in my sent box but it never reaches the recipient. I've tired multiple different recipients and no it is not going to their spam either, double checked that. This used to work, are aliases just broken now? UGH!

Any help is appreciated. Thank you!

Outlook | Web | Outlook.com | Email

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

65 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2024-03-12T12:16:48+00:00

    Hello,

    I have similar problem, I am the admin for Microsoft 365 at my organization.

    Some users needs to send occasionally emails from their alias addresses.

    I can't see any why to do it in Outlook Web (Works fine in Outlook 2019 app).

    The instruction I could find are to go to settings, Compose and reply, Addresses to send from and choose the alias email addresses you want to use. But there is no option called Addresses to send from.

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments
  2. Anonymous
    2024-04-23T14:46:45+00:00

    Hello,

    I have similar problem, I am the admin for Microsoft 365 at my organization.

    Some users needs to send occasionally emails from their alias addresses.

    I can't see any why to do it in Outlook Web (Works fine in Outlook 2019 app).

    The instruction I could find are to go to settings, Compose and reply, Addresses to send from and choose the alias email addresses you want to use. But there is no option called Addresses to send from.

    did anyone get an answer for this, i'm having the same issue! it wasn't a problem before but now it is. help!

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2024-04-26T13:26:47+00:00

    Also having same issue.

    Now end of April☹️

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  4. Anonymous
    2024-04-27T14:51:36+00:00

    I'm having this same issue as well. Anyone?

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more