Receiving email on alias but not able to send any emails - Outlook on the web?

Anonymous
2024-02-17T17:16:09+00:00

Hey folks,

I've created a couple alias email addresses via Outlook itself (via https://account.live.com/names/Manage) but recently when I try sending an email from any of them it simply does not get sent? I can receive emails on those aliases.

This on Outlook in the browser (not the app), I select the alias I want to send from and it shows in my sent box but it never reaches the recipient. I've tired multiple different recipients and no it is not going to their spam either, double checked that. This used to work, are aliases just broken now? UGH!

Any help is appreciated. Thank you!

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  1. Anonymous
    2024-08-18T05:50:56+00:00

    I don't have the feeling the (bad) situation is that easy (third party aliases don't work anymore). My account email is ******@outlook.com. From the old days I have the alias ******@outlook.de. And indeed emails send from ******@outlook.de don't get stuck in the draft folder, they show up correctly in the Send folder. But the emails disappear, the receiver never gets the email. The emails vanish as if they were never sent.

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  2. Anonymous
    2024-08-17T16:24:13+00:00

    I do recall a notification stating that they would no longer be supporting new third party aliases but that they were grandfathering current existing third party aliases. I never received any notification that they were discontinuing all support of existing third party aliases. They just stopped working.

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  3. Anonymous
    2024-08-17T12:00:35+00:00

    I haven’t seen any official documentation, but I spent hours in an online chat and then on the phone with Microsoft specialists, who said that third party aliases no longer work. Only aliases that are Microsoft related.

    Thank you....

    there was never any information about that from Microsoft not surprised though

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  4. Anonymous
    2024-08-17T02:16:44+00:00

    I haven’t seen any official documentation, but I spent hours in an online chat and then on the phone with Microsoft specialists, who said that third party aliases no longer work. Only aliases that are Microsoft related.

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  5. Anonymous
    2024-08-17T01:29:26+00:00

    Hi there, Is this correct that Microsoft have discontinued the send from alias function? Has anyone seen any official document from Microsoft?

    You still have the ability to configured the Send from Alias, but it no longer works, just goes to the Drafts folder

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