Receiving email on alias but not able to send any emails - Outlook on the web?

Anonymous
2024-02-17T17:16:09+00:00

Hey folks,

I've created a couple alias email addresses via Outlook itself (via https://account.live.com/names/Manage) but recently when I try sending an email from any of them it simply does not get sent? I can receive emails on those aliases.

This on Outlook in the browser (not the app), I select the alias I want to send from and it shows in my sent box but it never reaches the recipient. I've tired multiple different recipients and no it is not going to their spam either, double checked that. This used to work, are aliases just broken now? UGH!

Any help is appreciated. Thank you!

Outlook | Web | Outlook.com | Email

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  1. Anonymous
    2025-02-11T20:09:17+00:00

    If you happen to use Apple Mail on a Mac:

    • open Mail,
    • go to Settings,
    • then Accounts.
    • Under Account Information, Email Address, your primary email address will show up, but there will be a drop down menu.
    • Select Edit Email Addresses...
    • Check the + sign and add an alias in the blank.

    I have set up two alias this way.

    When you start writing an email, you will need to select which address you want to send from if you don't want to send from your primary address..

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  2. Anonymous
    2024-09-18T16:25:58+00:00

    Thanks so much for this. I don’t have a plan that includes Exchange, but I may have to upgrade to one so that I can go back to using aliases.

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  3. Anonymous
    2024-09-18T08:55:58+00:00

    Thank you so much Alex, this was really helpful, just what I was looking for.

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  4. Anonymous
    2024-08-31T12:19:29+00:00

    I have a similar issue, I believe it to be with the Outlook365 client.

    I have email that is through gmail, that I use O365 as my client. My gmail is actually an email alias domain. (aliasdomain.com).

    I have created the domain in my google suite and can receive email fine (in O365), but when I send email form O365, it defaults to the primary domain.

    I have ticked the Exchange server as suggested.

    I have created the Send From as suggested.

    Here is my twist.

    When I log into GMAIL Web interface, I can send from ******@aliasdomain.com, fine, no problem. So I dont believe it is on gmail side.

    From O365, when I Send from ******@aliasdomain.com it goes out and shows up being from ******@primarydomain.com

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  5. Anonymous
    2024-08-18T15:22:36+00:00

    I had that happen as well when I was trying to send an email from my mobile Outlook app. The emails would show up in my sent file as if they’d gone through; however, after I checked my emails on Outlook.com, I would return to my mobile app to discover that the emails had disappeared from my Sent file entirely and hadn’t gone through at all. It only happened when I tried to send from third party aliases in the mobile app and the Microsoft specialists thought it was directly related to the fact that Microsoft no longer supports third party aliases.

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