(New Outlook) Email Stuck in Draft Folder Forever & Not Sending

Anonymous
2024-05-08T12:25:18+00:00

Hello Microsoft Community. I've seen various versions of this bug around and it seems to not be getting resolved. It would be great if others could simulate my use case for this bug and confirm it's not just me - as well as pose a solution or help me get Microsoft to address it!

In a nutshell, emails in the New Outlook (PC) will get stuck in 'Drafts' forever in the following scenario (imap emails):

  • I am Replying to or Forwarding an email from my Inbox.
  • If I Archive the original email in my Inbox after finishing my Reply immediately after hitting 'Send'. In other words, if I don't wait 3-5 seconds to ensure it sends first.
  • The email will get STUCK in Drafts and never Send. There's nothing I can do to Send it. I have to go find the original email and retype and send the message.

Feel free to watch this short video showcasing exactly what's happening: https://youtu.be/yv3797dJlj8

Thoughts?

Outlook | Windows | New Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-09-13T07:37:46+00:00

    Exactly. Why do people try to confuse the issue.

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  2. Anonymous
    2024-09-24T15:54:22+00:00

    Same problem. Infuriating. I mean, **** Microsoft. You are forcing this software on us and countless important emails haven't sent with me only finding out days after. Fair enough if the software was a CHOICE, but I cant go back to the old mail and calendar app. Looks like I'm going outside of MS for a MAIL APP!!!! I mean, come on!

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  3. Anonymous
    2024-09-25T16:08:50+00:00

    Same problem. Emails will either get stuck in drafts and not send at all or some are in drafts but they are in the sent folder as well. It's so frustrating that this hasn't been corrected yet!

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  4. Anonymous
    2024-09-25T19:37:06+00:00

    If you open the email and try to send it, it tells you that the email has changed but then asks if you want to save the changes. Say yes and the email will appear in your IN box from where you can open it and send it.

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  5. Anonymous
    2024-10-08T02:21:17+00:00

    I have the same issue. I shouldn't have to remember to check my drafts folder!!! It has cost me big time. Very important email was not sent and was hidden in my inbox as a draft. Only found it when i went looking for the reply i thought i sent about 4 weeks later. This IS NOT GOOD ENOUGH. It needs to be fixed ASAP. We all rely on this technology now so it should operate as expected.

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