Hello Microsoft Community. I've seen various versions of this bug around and it seems to not be getting resolved. It would be great if others could simulate my use case for this bug and confirm it's not just me - as well as pose a solution or help me get Microsoft to address it! In a nutshell, emails in the New Outlook (PC) will get stuck in 'Drafts' forever in the following scenario (imap emails): I am Replying to or Forwarding an email from my Inbox. If I Archive the original email in my Inbox after finishing my Reply immediately after hitting 'Send'. In other words, if I don't wait 3-5 seconds to ensure it sends first. The email will get STUCK in Drafts and never Send. There's nothing I can do to Send it. I have to go find the original email and retype and send the message. Feel free to watch this short video showcasing exactly what's happening: https://youtu.be/yv3797dJlj8 Thoughts?

Hi. 13th August 2024. Just started today. Any email written now sits in drafts. Can't see any solution so far.

August 13, 2024. I've had this issue since Monday the 10th. As new alpha & beta testers for Microsoft, can we write off the cost to our business productivity because of this "feature"? I mean, since we're not being compensated for testing MS products, there has to be some advantage, right? </sarc>

Same Issue! This delay and my not wanting to waste time sitting and staring at the screen to make sure it has sent, has caused me some serious delays to my customers and supply houses! Over this! Needs a fix quickly or I will move to another program of some sort.

This worked for me, Click on the Send receive at the very top bar Click on Work offline Got to draft and delete it or click on the garbage can Click on Send receive Click on Work offline. This will set it to Work online again. Hope this helps you!

We had 9 users with this issue, and they all are reporting that the issue is no longer occurring as of the beginning of this week. Maybe MS found the issue and fixed it?

(New Outlook) Email Stuck in Draft Folder Forever & Not Sending

Anonymous

Hello Microsoft Community. I've seen various versions of this bug around and it seems to not be getting resolved. It would be great if others could simulate my use case for this bug and confirm it's not just me - as well as pose a solution or help me get Microsoft to address it!

In a nutshell, emails in the New Outlook (PC) will get stuck in 'Drafts' forever in the following scenario (imap emails):

I am Replying to or Forwarding an email from my Inbox.
If I Archive the original email in my Inbox after finishing my Reply immediately after hitting 'Send'. In other words, if I don't wait 3-5 seconds to ensure it sends first.
The email will get STUCK in Drafts and never Send. There's nothing I can do to Send it. I have to go find the original email and retype and send the message.

Feel free to watch this short video showcasing exactly what's happening: https://youtu.be/yv3797dJlj8

Thoughts?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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92 answers

Anonymous

2024-08-13T10:59:52+00:00

Hi. 13th August 2024. Just started today. Any email written now sits in drafts. Can't see any solution so far.
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Anonymous

2024-08-13T21:40:16+00:00

August 13, 2024. I've had this issue since Monday the 10th. As new alpha & beta testers for Microsoft, can we write off the cost to our business productivity because of this "feature"? I mean, since we're not being compensated for testing MS products, there has to be some advantage, right?
</sarc>
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Anonymous

2024-08-15T13:25:09+00:00

Same Issue! This delay and my not wanting to waste time sitting and staring at the screen to make sure it has sent, has caused me some serious delays to my customers and supply houses!

Over this! Needs a fix quickly or I will move to another program of some sort.
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Anonymous

2024-08-16T21:19:34+00:00

This worked for me,

Click on the Send receive at the very top bar

Click on Work offline

Got to draft and delete it or click on the garbage can

Click on Send receive

Click on Work offline. This will set it to Work online again.

Hope this helps you!
Was this answer helpful?

0 comments No comments
Anonymous

2024-08-16T21:29:31+00:00

We had 9 users with this issue, and they all are reporting that the issue is no longer occurring as of the beginning of this week. Maybe MS found the issue and fixed it?
Was this answer helpful?

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