Hello Microsoft Community. I've seen various versions of this bug around and it seems to not be getting resolved. It would be great if others could simulate my use case for this bug and confirm it's not just me - as well as pose a solution or help me get Microsoft to address it! In a nutshell, emails in the New Outlook (PC) will get stuck in 'Drafts' forever in the following scenario (imap emails): I am Replying to or Forwarding an email from my Inbox. If I Archive the original email in my Inbox after finishing my Reply immediately after hitting 'Send'. In other words, if I don't wait 3-5 seconds to ensure it sends first. The email will get STUCK in Drafts and never Send. There's nothing I can do to Send it. I have to go find the original email and retype and send the message. Feel free to watch this short video showcasing exactly what's happening: https://youtu.be/yv3797dJlj8 Thoughts?

Exact same issue here. Emails have been stuck randomly in the "drafts" folder for the past couple of weeks. This is unbelievable. How can Microsoft let core features of their product get so disfunctional for multiple weeks on end after multiple users have reported the issue?!?!? The workaround proposed above does not help.

Same issue here as well. Just started happening in the last 5-7 days.

I have this issue as well. I second that! Anywhere we can be notified of a fix? Some people insist on using the new Outlook as its readily available and I need to notify them of an official fix.

That or official documentation from MS that they are aware of this issue! Without it, end users keep saying "show me where this is a known issue" and insist on continuing to use the New Outlook. Not having anything related to this on the Service Health page makes it feel like they either are not aware that it is an issue, or they are hiding it trying to not tarnish the New Outlook name!

(New Outlook) Email Stuck in Draft Folder Forever & Not Sending

Anonymous

Hello Microsoft Community. I've seen various versions of this bug around and it seems to not be getting resolved. It would be great if others could simulate my use case for this bug and confirm it's not just me - as well as pose a solution or help me get Microsoft to address it!

In a nutshell, emails in the New Outlook (PC) will get stuck in 'Drafts' forever in the following scenario (imap emails):

I am Replying to or Forwarding an email from my Inbox.
If I Archive the original email in my Inbox after finishing my Reply immediately after hitting 'Send'. In other words, if I don't wait 3-5 seconds to ensure it sends first.
The email will get STUCK in Drafts and never Send. There's nothing I can do to Send it. I have to go find the original email and retype and send the message.

Feel free to watch this short video showcasing exactly what's happening: https://youtu.be/yv3797dJlj8

Thoughts?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

2024-07-24T08:25:18+00:00

Exact same issue here. Emails have been stuck randomly in the "drafts" folder for the past couple of weeks. This is unbelievable. How can Microsoft let core features of their product get so disfunctional for multiple weeks on end after multiple users have reported the issue?!?!?

The workaround proposed above does not help.
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Anonymous

2024-07-29T11:59:59+00:00

Same problem here 🤮
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Anonymous

2024-07-29T17:02:21+00:00

Same issue here as well. Just started happening in the last 5-7 days.
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Anonymous

2024-07-30T15:14:54+00:00

I have this issue as well.

I second that! Anywhere we can be notified of a fix? Some people insist on using the new Outlook as its readily available and I need to notify them of an official fix.
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1 person found this answer helpful.

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Anonymous

2024-07-30T15:27:13+00:00

That or official documentation from MS that they are aware of this issue! Without it, end users keep saying "show me where this is a known issue" and insist on continuing to use the New Outlook. Not having anything related to this on the Service Health page makes it feel like they either are not aware that it is an issue, or they are hiding it trying to not tarnish the New Outlook name!
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