Hello Microsoft Community. I've seen various versions of this bug around and it seems to not be getting resolved. It would be great if others could simulate my use case for this bug and confirm it's not just me - as well as pose a solution or help me get Microsoft to address it! In a nutshell, emails in the New Outlook (PC) will get stuck in 'Drafts' forever in the following scenario (imap emails): I am Replying to or Forwarding an email from my Inbox. If I Archive the original email in my Inbox after finishing my Reply immediately after hitting 'Send'. In other words, if I don't wait 3-5 seconds to ensure it sends first. The email will get STUCK in Drafts and never Send. There's nothing I can do to Send it. I have to go find the original email and retype and send the message. Feel free to watch this short video showcasing exactly what's happening: https://youtu.be/yv3797dJlj8 Thoughts?

I have found a fix for this issue. As long as you wait until [draft] has disappeared from the email in the inbox when you're responding, you can then move or delete the email and your response will be sent! But don't move or delete the inbox message before that or your response will be stuck in drafts. I hope that helps.

I downloaded and trialled the app for a few minutes, didn't like it so removed my account from it, uninstalled and went back to using the web outlook and I'm having the same issue. I have no idea how I'm supposed to send emails and it's getting urgent! I have no idea how to fix it. This is happening to ALL emails - new, reply, forward... all of them. Help!

I'm having this issue as well. It's maddening! How is this not fixed?

It is also happening to me, and to the Quick Steps that I have set up. Although it is not happening when I create a rule performing the same function. It seems to only happen when i forward an email or respond to an email.

Hello Microsoft Community. I've created another quick screencast with recommendations on how to handle this issue, at least while it is still an outstanding bug. In summary: Make sure your "Send Delay" is turned off. Set your Draft Folder as a favorite and watch it before deleting/archiving emails after sending. https://youtu.be/l7ub3wGXpo4 Sincerely, Wayne Hedlund Certified Asana Service Provider web: waynehedlund.com youtube: @WayneHedlundYT

(New Outlook) Email Stuck in Draft Folder Forever & Not Sending

Anonymous

Hello Microsoft Community. I've seen various versions of this bug around and it seems to not be getting resolved. It would be great if others could simulate my use case for this bug and confirm it's not just me - as well as pose a solution or help me get Microsoft to address it!

In a nutshell, emails in the New Outlook (PC) will get stuck in 'Drafts' forever in the following scenario (imap emails):

I am Replying to or Forwarding an email from my Inbox.
If I Archive the original email in my Inbox after finishing my Reply immediately after hitting 'Send'. In other words, if I don't wait 3-5 seconds to ensure it sends first.
The email will get STUCK in Drafts and never Send. There's nothing I can do to Send it. I have to go find the original email and retype and send the message.

Feel free to watch this short video showcasing exactly what's happening: https://youtu.be/yv3797dJlj8

Thoughts?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

2024-07-03T20:37:15+00:00

I have found a fix for this issue. As long as you wait until [draft] has disappeared from the email in the inbox when you're responding, you can then move or delete the email and your response will be sent! But don't move or delete the inbox message before that or your response will be stuck in drafts. I hope that helps.
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Anonymous

2024-07-12T07:55:15+00:00

I downloaded and trialled the app for a few minutes, didn't like it so removed my account from it, uninstalled and went back to using the web outlook and I'm having the same issue. I have no idea how I'm supposed to send emails and it's getting urgent! I have no idea how to fix it. This is happening to ALL emails - new, reply, forward... all of them. Help!
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3 people found this answer helpful.

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Anonymous

2024-07-17T17:58:14+00:00

I'm having this issue as well. It's maddening! How is this not fixed?
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4 people found this answer helpful.

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Anonymous

2024-07-22T11:41:42+00:00

It is also happening to me, and to the Quick Steps that I have set up. Although it is not happening when I create a rule performing the same function.

It seems to only happen when i forward an email or respond to an email.
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Anonymous

2024-07-22T13:17:24+00:00
Hello Microsoft Community. I've created another quick screencast with recommendations on how to handle this issue, at least while it is still an outstanding bug. In summary:
1. Make sure your "Send Delay" is turned off.
2. Set your Draft Folder as a favorite and watch it before deleting/archiving emails after sending.
https://youtu.be/l7ub3wGXpo4

Sincerely,
Wayne Hedlund
Certified Asana Service Provider

web: waynehedlund.com
youtube: @WayneHedlundYT
Was this answer helpful?

3 people found this answer helpful.

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