(New Outlook) Email Stuck in Draft Folder Forever & Not Sending

Anonymous
2024-05-08T12:25:18+00:00

Hello Microsoft Community. I've seen various versions of this bug around and it seems to not be getting resolved. It would be great if others could simulate my use case for this bug and confirm it's not just me - as well as pose a solution or help me get Microsoft to address it!

In a nutshell, emails in the New Outlook (PC) will get stuck in 'Drafts' forever in the following scenario (imap emails):

  • I am Replying to or Forwarding an email from my Inbox.
  • If I Archive the original email in my Inbox after finishing my Reply immediately after hitting 'Send'. In other words, if I don't wait 3-5 seconds to ensure it sends first.
  • The email will get STUCK in Drafts and never Send. There's nothing I can do to Send it. I have to go find the original email and retype and send the message.

Feel free to watch this short video showcasing exactly what's happening: https://youtu.be/yv3797dJlj8

Thoughts?

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2025-07-10T13:19:18+00:00

    Latest from Microsoft today below when I contacted support. Latest update from them at 5.30pm today.

    https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

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  2. Anonymous
    2025-07-10T18:01:31+00:00

    Having the same issue. Very frustrating!

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