(New Outlook) Email Stuck in Draft Folder Forever & Not Sending

Anonymous
2024-05-08T12:25:18+00:00

Hello Microsoft Community. I've seen various versions of this bug around and it seems to not be getting resolved. It would be great if others could simulate my use case for this bug and confirm it's not just me - as well as pose a solution or help me get Microsoft to address it!

In a nutshell, emails in the New Outlook (PC) will get stuck in 'Drafts' forever in the following scenario (imap emails):

  • I am Replying to or Forwarding an email from my Inbox.
  • If I Archive the original email in my Inbox after finishing my Reply immediately after hitting 'Send'. In other words, if I don't wait 3-5 seconds to ensure it sends first.
  • The email will get STUCK in Drafts and never Send. There's nothing I can do to Send it. I have to go find the original email and retype and send the message.

Feel free to watch this short video showcasing exactly what's happening: https://youtu.be/yv3797dJlj8

Thoughts?

Outlook | Windows | New Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

92 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2025-05-12T18:06:26+00:00

    I am also having this issue. I cannot find any common denominator for when it happens. I have a few random emails that get stuck in drafts every day. Sometimes I can see those same emails in drafts across devices and sometimes not. I now check the sent folder every time I send an important email, just to be sure it sends. If it doesn't and it is also in my Google email online, then I can send it that way... sometimes. This is very frustrating! I didn't join the thread just to vent, though. Has anyone come up with an actual fix?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2025-05-12T19:16:45+00:00

    I don't think anyone at Microsoft is paying attention to this thread. I continue to have the problem, most often and most predictably,if sending to a distribution list (a group). These are not long lists, just a book club and study group that I coordinate. Even though the name of the group easily autofills in the To field, it will not send. Sometimes if I open the list up so that the individual names show, then it will send. But never to "Book Club," for example.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2025-05-20T23:35:54+00:00

    How do I go back to the classic outlook??? I am having this same problem REPEATEDLY

    Thanks

    Was this answer helpful?

    0 comments
  4. Anonymous
    2025-06-17T17:01:24+00:00

    A year later and still not fixed. Looking for the solution.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2025-06-19T16:27:06+00:00

    The only thing that works for me is to open the list so that everyone's email address is showing in the To field, rather than just the group name showing there. Not a solution, but it does seem to get the email to send.

    Was this answer helpful?

    0 comments