(New Outlook) Email Stuck in Draft Folder Forever & Not Sending

Anonymous
2024-05-08T12:25:18+00:00

Hello Microsoft Community. I've seen various versions of this bug around and it seems to not be getting resolved. It would be great if others could simulate my use case for this bug and confirm it's not just me - as well as pose a solution or help me get Microsoft to address it!

In a nutshell, emails in the New Outlook (PC) will get stuck in 'Drafts' forever in the following scenario (imap emails):

  • I am Replying to or Forwarding an email from my Inbox.
  • If I Archive the original email in my Inbox after finishing my Reply immediately after hitting 'Send'. In other words, if I don't wait 3-5 seconds to ensure it sends first.
  • The email will get STUCK in Drafts and never Send. There's nothing I can do to Send it. I have to go find the original email and retype and send the message.

Feel free to watch this short video showcasing exactly what's happening: https://youtu.be/yv3797dJlj8

Thoughts?

Outlook | Windows | New Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-02-13T14:21:36+00:00

    The problem is still happening. Just started with me on February 11 and now I'm not only not able to send any emails from either my outlook.com or bellsouth.net accounts, I'm not receiving any new emails. This has to be fixed now! It looks like it gone on for 2 years and is still happening. Surely Microsoft is aware.

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  2. Anonymous
    2025-02-13T15:50:17+00:00

    Its so annoying. It all started today for me. If I send mails they all get stuck in the ''Drafts''.. I am using IMAP. I tried everything, deleted my account added it again. Still cant send any mails. But meanwhile I noticed, I also cant receive any mails on the Outlook App on Windows since today. I have 2 accounts on it. The Outlook (Hotmail) account is working properly but the IMAP not sending or receiving mails. On my mobile with Android Outlook things are working fine.

    I tried everything, for the last 3 hrs..Sadly no result.

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  3. Anonymous
    2025-02-19T14:22:06+00:00

    I have retyped the same reply three times now and they are all just stacking up in the drafts folder and not sending. I have resorted to using my classic outlook to send messages as it is not working from the new outlook.... I am so fed up with this version and do not understand why Microsoft has done nothing about it......

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  4. Anonymous
    2025-02-25T18:59:09+00:00

    How can we get this fixed. It is so frustrating!

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  5. Anonymous
    2025-02-25T19:08:16+00:00

    There's no sign of a fix from Microsoft. I've come to the conclusion that new Outlook is a dud, and I've switched to another (bug-free) mail client.

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