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Hello Microsoft Community. I've seen various versions of this bug around and it seems to not be getting resolved. It would be great if others could simulate my use case for this bug and confirm it's not just me - as well as pose a solution or help me get Microsoft to address it!
In a nutshell, emails in the New Outlook (PC) will get stuck in 'Drafts' forever in the following scenario (imap emails):
Feel free to watch this short video showcasing exactly what's happening: https://youtu.be/yv3797dJlj8
Thoughts?
Using New Outlook on Windows for professional communication and productivity
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Clearly other users have this problem too. But from Microsoft itself there's so far been a deafening silence. Which is all the more annoying since they've just increased the annual cost of Microsoft 365 by 50%. I'm not sure how much longer I want to continue paying for a product that doesn't work properly.
Same thing happens to me. However, I discovered that the emails remain in drafts only if I do something (delete, archive, move) the original email to which I am replying prior to the email send buffer time. If you allow the email to get through the buffer time before taking an action on the original email, (5 to 10 seconds if you have moved the settings to wait 5 or 10 seconds before sending an email), it will send.
Thanks. I'll try this out!
Hello Microsoft Community. I've seen various versions of this bug around and it seems to not be getting resolved. It would be great if others could simulate my use case for this bug and confirm it's not just me - as well as pose a solution or help me get Microsoft to address it!
In a nutshell, emails in the New Outlook (PC) will get stuck in 'Drafts' forever in the following scenario (imap emails):
- I am Replying to or Forwarding an email from my Inbox.
- If I Archive the original email in my Inbox after finishing my Reply immediately after hitting 'Send'. In other words, if I don't wait 3-5 seconds to ensure it sends first.
- The email will get STUCK in Drafts and never Send. There's nothing I can do to Send it. I have to go find the original email and retype and send the message.
Feel free to watch this short video showcasing exactly what's happening: https://youtu.be/yv3797dJlj8
Thoughts?
I had the same problem and the only thing that seems to fix it (at this stage) is downloading and using "Outlook Classic". So far so good. Have sent and received a few emails and everything works. I really hope this helps everyone with this problem.
it happens on old outlook too. but at least that has some settings that might help. Why are all my "sent" emails ending up in Draft Folder? - Microsoft Community
thousands of threads on this topic and going back as far back as 2018 in this community. win mail was the best and again MS has some smart alec that thought it was a good idea to kill off that product just like they did with the taskbar thingy for win 11