(New Outlook) Email Stuck in Draft Folder Forever & Not Sending

Anonymous
2024-05-08T12:25:18+00:00

Hello Microsoft Community. I've seen various versions of this bug around and it seems to not be getting resolved. It would be great if others could simulate my use case for this bug and confirm it's not just me - as well as pose a solution or help me get Microsoft to address it!

In a nutshell, emails in the New Outlook (PC) will get stuck in 'Drafts' forever in the following scenario (imap emails):

  • I am Replying to or Forwarding an email from my Inbox.
  • If I Archive the original email in my Inbox after finishing my Reply immediately after hitting 'Send'. In other words, if I don't wait 3-5 seconds to ensure it sends first.
  • The email will get STUCK in Drafts and never Send. There's nothing I can do to Send it. I have to go find the original email and retype and send the message.

Feel free to watch this short video showcasing exactly what's happening: https://youtu.be/yv3797dJlj8

Thoughts?

Outlook | Windows | New Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-03-28T18:56:13+00:00

    I have the same problem, but was able to solve it by using the web version of Outlook as opposed to the desktop version.

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  2. Anonymous
    2025-03-27T00:19:01+00:00

    I've given up on Outlook. I've switched to the free version (free because, having paid for Outlook, I'm disinclined to pay again) of emClient, which doesn't have as many bells and whistles but at least works OK. Good luck. Maybe I'll go back to Outlook one day if Microsoft ever gets round to fixing it, but I'm not holding my breath...

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  3. Anonymous
    2025-03-26T21:19:28+00:00

    Same here. It stays in Draft sometimes for good and sometimes after a few minutes it goes. Time to find a new email program.

    I would appreciate any advice regarding possible replacements….

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  4. Anonymous
    2025-03-26T19:40:29+00:00

    Same here. It stays in Draft sometimes for good and sometimes after a few minutes it goes. Time to find a new email program.

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  5. Anonymous
    2025-03-24T16:39:03+00:00

    Mine get sent (unless I log out too quickly) but I have a duplicate in my drafts folder that stays forever unless I delete it.

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