(New Outlook) Email Stuck in Draft Folder Forever & Not Sending

Anonymous
2024-05-08T12:25:18+00:00

Hello Microsoft Community. I've seen various versions of this bug around and it seems to not be getting resolved. It would be great if others could simulate my use case for this bug and confirm it's not just me - as well as pose a solution or help me get Microsoft to address it!

In a nutshell, emails in the New Outlook (PC) will get stuck in 'Drafts' forever in the following scenario (imap emails):

  • I am Replying to or Forwarding an email from my Inbox.
  • If I Archive the original email in my Inbox after finishing my Reply immediately after hitting 'Send'. In other words, if I don't wait 3-5 seconds to ensure it sends first.
  • The email will get STUCK in Drafts and never Send. There's nothing I can do to Send it. I have to go find the original email and retype and send the message.

Feel free to watch this short video showcasing exactly what's happening: https://youtu.be/yv3797dJlj8

Thoughts?

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2025-05-12T19:16:45+00:00

    I don't think anyone at Microsoft is paying attention to this thread. I continue to have the problem, most often and most predictably,if sending to a distribution list (a group). These are not long lists, just a book club and study group that I coordinate. Even though the name of the group easily autofills in the To field, it will not send. Sometimes if I open the list up so that the individual names show, then it will send. But never to "Book Club," for example.

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  2. Anonymous
    2025-05-12T18:06:26+00:00

    I am also having this issue. I cannot find any common denominator for when it happens. I have a few random emails that get stuck in drafts every day. Sometimes I can see those same emails in drafts across devices and sometimes not. I now check the sent folder every time I send an important email, just to be sure it sends. If it doesn't and it is also in my Google email online, then I can send it that way... sometimes. This is very frustrating! I didn't join the thread just to vent, though. Has anyone come up with an actual fix?

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  3. Anonymous
    2025-04-27T22:28:04+00:00

    I only switched to New Outlook within the past month, when I got a new computer, and am having this issue repeatedly. Emails get sent to drafts if I leave off working on them for even a short time, and once they have been in drafts, they just will not send, even when I "edit" them in the normal composition window. I always end up having to copy and paste the content into a new email. That is just not acceptable. I can't believe nothing has been done to fix this, as I see this thread goes back over a year.

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  4. Anonymous
    2025-04-09T15:09:13+00:00

    How would we go about switching from the desktop version to the web version? What are the implications? How long ago did you switch, without having any drafts issues since the switch? Apologies for the 20 questions, but trying to find a solution to a very frustrating problem.

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  5. Anonymous
    2025-04-05T00:08:03+00:00

    I too faced it and seen posts like this going years back. its 2025 and still no solution. The issue likely stem from another issue that I have seen at least dozens of thread here - that drafts are needlessly created to begin with.

    And as you browse around, you will notice the so called independent advisor giving the same "solutions" down to the exact word for word. It is like the purpose of the website is just to give us the impression of an avenue with no real solution being discussed

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