(New Outlook) Email Stuck in Draft Folder Forever & Not Sending

Anonymous
2024-05-08T12:25:18+00:00

Hello Microsoft Community. I've seen various versions of this bug around and it seems to not be getting resolved. It would be great if others could simulate my use case for this bug and confirm it's not just me - as well as pose a solution or help me get Microsoft to address it!

In a nutshell, emails in the New Outlook (PC) will get stuck in 'Drafts' forever in the following scenario (imap emails):

  • I am Replying to or Forwarding an email from my Inbox.
  • If I Archive the original email in my Inbox after finishing my Reply immediately after hitting 'Send'. In other words, if I don't wait 3-5 seconds to ensure it sends first.
  • The email will get STUCK in Drafts and never Send. There's nothing I can do to Send it. I have to go find the original email and retype and send the message.

Feel free to watch this short video showcasing exactly what's happening: https://youtu.be/yv3797dJlj8

Thoughts?

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2025-07-07T17:51:52+00:00

    I have exactly the same problem. Its very intermittent though. Some days it all works fine then other days I cant reply to emails.

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  2. Anonymous
    2025-06-23T10:46:44+00:00

    Have been on New Outlook for over a year now and not had this problem until today. I have two emails that I want to send in the drafts folder and message I'm getting is "Something went wrong and we havent sent your message yet" If I click on the email in the draft folder I do get the option to send . It clears the drafts folder but does not show in the sent folder. Clicking on drafts brings it back agai.

    I am getting new emails in my in box.

    Any suggestions? I'm on AOL email .

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  3. Anonymous
    2025-06-19T16:27:06+00:00

    The only thing that works for me is to open the list so that everyone's email address is showing in the To field, rather than just the group name showing there. Not a solution, but it does seem to get the email to send.

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  4. Anonymous
    2025-06-17T17:01:24+00:00

    A year later and still not fixed. Looking for the solution.

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  5. Anonymous
    2025-05-20T23:35:54+00:00

    How do I go back to the classic outlook??? I am having this same problem REPEATEDLY

    Thanks

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