Hello Microsoft Community. I've seen various versions of this bug around and it seems to not be getting resolved. It would be great if others could simulate my use case for this bug and confirm it's not just me - as well as pose a solution or help me get Microsoft to address it! In a nutshell, emails in the New Outlook (PC) will get stuck in 'Drafts' forever in the following scenario (imap emails): I am Replying to or Forwarding an email from my Inbox. If I Archive the original email in my Inbox after finishing my Reply immediately after hitting 'Send'. In other words, if I don't wait 3-5 seconds to ensure it sends first. The email will get STUCK in Drafts and never Send. There's nothing I can do to Send it. I have to go find the original email and retype and send the message. Feel free to watch this short video showcasing exactly what's happening: https://youtu.be/yv3797dJlj8 Thoughts?

I think I have a couple of work-arounds - at least they worked for me. Instead of opening the email, just click it once and it will open in the view panel rather than in a separate window. From here click 'Send' and it goes. Another work-around is to open the email fully, try to send it, then close the window. You then answer yes to save to a different folder and you will find the email in your INBOX - ready to send.

Happens intermittently for our entire company (30 of us) and has been doing so for months now - maddening We are all using Macbooks, so maybe that's why. Also it is ALWAYS on a reply to an email in a chain - never on a new email Deffo an issue,

I also have the same issue with the New Outlook and this is causing major frustration as my recipients are not receiving my emails. I don't understand why Microsoft keeps forcing the transition to the new platform, when it is clearly inferior to the previous. This randomly occurs and I never know when it does except for when I look into my draft folder. Common Microsoft!

Thats great if that works, but with the advent of New Outlook replacing Classic very soon, this would only be a temp fix right?

(New Outlook) Email Stuck in Draft Folder Forever & Not Sending

Anonymous

Hello Microsoft Community. I've seen various versions of this bug around and it seems to not be getting resolved. It would be great if others could simulate my use case for this bug and confirm it's not just me - as well as pose a solution or help me get Microsoft to address it!

In a nutshell, emails in the New Outlook (PC) will get stuck in 'Drafts' forever in the following scenario (imap emails):

I am Replying to or Forwarding an email from my Inbox.
If I Archive the original email in my Inbox after finishing my Reply immediately after hitting 'Send'. In other words, if I don't wait 3-5 seconds to ensure it sends first.
The email will get STUCK in Drafts and never Send. There's nothing I can do to Send it. I have to go find the original email and retype and send the message.

Feel free to watch this short video showcasing exactly what's happening: https://youtu.be/yv3797dJlj8

Thoughts?

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Anonymous

2024-08-30T11:58:24+00:00

I think I have a couple of work-arounds - at least they worked for me. Instead of opening the email, just click it once and it will open in the view panel rather than in a separate window. From here click 'Send' and it goes.

Another work-around is to open the email fully, try to send it, then close the window. You then answer yes to save to a different folder and you will find the email in your INBOX - ready to send.
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Anonymous

2024-08-21T08:11:40+00:00

Happens intermittently for our entire company (30 of us) and has been doing so for months now - maddening
We are all using Macbooks, so maybe that's why.

Also it is ALWAYS on a reply to an email in a chain - never on a new email

Deffo an issue,
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Anonymous

2024-08-20T17:58:33+00:00

I also have the same issue with the New Outlook and this is causing major frustration as my recipients are not receiving my emails. I don't understand why Microsoft keeps forcing the transition to the new platform, when it is clearly inferior to the previous. This randomly occurs and I never know when it does except for when I look into my draft folder. Common Microsoft!
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Anonymous

2024-08-20T16:24:50+00:00

Thats great if that works, but with the advent of New Outlook replacing Classic very soon, this would only be a temp fix right?
Was this answer helpful?

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