(New Outlook) Email Stuck in Draft Folder Forever & Not Sending

Anonymous
2024-05-08T12:25:18+00:00

Hello Microsoft Community. I've seen various versions of this bug around and it seems to not be getting resolved. It would be great if others could simulate my use case for this bug and confirm it's not just me - as well as pose a solution or help me get Microsoft to address it!

In a nutshell, emails in the New Outlook (PC) will get stuck in 'Drafts' forever in the following scenario (imap emails):

  • I am Replying to or Forwarding an email from my Inbox.
  • If I Archive the original email in my Inbox after finishing my Reply immediately after hitting 'Send'. In other words, if I don't wait 3-5 seconds to ensure it sends first.
  • The email will get STUCK in Drafts and never Send. There's nothing I can do to Send it. I have to go find the original email and retype and send the message.

Feel free to watch this short video showcasing exactly what's happening: https://youtu.be/yv3797dJlj8

Thoughts?

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-09-24T15:54:22+00:00

    Same problem. Infuriating. I mean, **** Microsoft. You are forcing this software on us and countless important emails haven't sent with me only finding out days after. Fair enough if the software was a CHOICE, but I cant go back to the old mail and calendar app. Looks like I'm going outside of MS for a MAIL APP!!!! I mean, come on!

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  2. Anonymous
    2024-09-13T07:37:46+00:00

    Exactly. Why do people try to confuse the issue.

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  3. Anonymous
    2024-09-09T13:37:38+00:00

    On my end it appears that MS has resolved the Read mail issue when moving them to folders. However now my emails in draft are not being sent when I hit Send. I am really trying to like the new Outlook but this continual number of issues is very frustrating.

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  4. Anonymous
    2024-09-05T12:03:57+00:00

    Same issue here, I can't believe it has been going on for months now. I am curently sending my emails in my browser but will convert to thunderbird if this isn't cleared up soon. Have they commented on when/if they are fixing this??

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  5. Anonymous
    2024-09-04T16:40:03+00:00

    This is the most annoying issue I have encountered using the new outlook. I'm dealing with stuck in draft folder all day with different emails. In order to push through, I basically have to login to gmail and recreate the email there and send....then delete the draft back in new outlook. Total waste of time and maddening to the point where I'm just about over this new outlook experiment. On a positive note, when it does send and receive emails, it appears to be much quicker receiving new emails,...no more waiting 30 minutes for server updates.

    Microsoft, please fix this issue STAT,...for all of our sanity!

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