(New Outlook) Email Stuck in Draft Folder Forever & Not Sending

Anonymous
2024-05-08T12:25:18+00:00

Hello Microsoft Community. I've seen various versions of this bug around and it seems to not be getting resolved. It would be great if others could simulate my use case for this bug and confirm it's not just me - as well as pose a solution or help me get Microsoft to address it!

In a nutshell, emails in the New Outlook (PC) will get stuck in 'Drafts' forever in the following scenario (imap emails):

  • I am Replying to or Forwarding an email from my Inbox.
  • If I Archive the original email in my Inbox after finishing my Reply immediately after hitting 'Send'. In other words, if I don't wait 3-5 seconds to ensure it sends first.
  • The email will get STUCK in Drafts and never Send. There's nothing I can do to Send it. I have to go find the original email and retype and send the message.

Feel free to watch this short video showcasing exactly what's happening: https://youtu.be/yv3797dJlj8

Thoughts?

Outlook | Windows | New Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-05-13T14:33:08+00:00

    Hi Casper. Although the Roadmap is interesting, it doesn't relate to the issue I am experiencing. Nor does it showcase any plans to resolve. Is there another place that shows known bugs and roadmap to solve?

    Wayne

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  2. Anonymous
    2024-07-03T20:37:15+00:00

    I have found a fix for this issue. As long as you wait until [draft] has disappeared from the email in the inbox when you're responding, you can then move or delete the email and your response will be sent! But don't move or delete the inbox message before that or your response will be stuck in drafts. I hope that helps.

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  3. Anonymous
    2024-06-11T12:02:15+00:00

    I've gotten into the habit of checking to make sure the email leaves the drafts folder (which I have also favorited) before archiving it from my Inbox. That's been working. I've also noticed the behavior hasn't been happening as often as it used to so perhaps they are working on it?

    Hopefully, it will be fully resolved soon!
     
    Sincerely,
    Wayne Hedlund
     
    web: tlsites.com

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  4. Anonymous
    2024-07-17T17:58:14+00:00

    I'm having this issue as well. It's maddening! How is this not fixed?

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  5. Anonymous
    2024-06-22T04:14:00+00:00

    I too have thsi problem

    Russell

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