Tasks in Planner - Assigned to Me. Not Showing in Outlook ToDo

Anonymous
2024-02-22T12:27:15+00:00

Hi,

I was wondering why my tasks from Planner show up in my ToDo app fine. But in outlook they do not show up.

Please see the My Day in ToDo:

Now in outlook it is like this:

I also Tried the web version:

Would be really useful for this to flow through and I think it should.

Outlook | Windows | New Outlook for Windows | For home

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  2. Anonymous
    2024-04-17T13:00:15+00:00

    Hello Sandra - thanks again!

    Windows PC, no apple.

    I have hunch that it is a licensing issue. I do have Planner license apparently, but I suspect it is not propagated correctly.

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  3. Anonymous
    2024-04-16T19:49:57+00:00

    Hi Chris! Are you on Apple? It seems that the connection with Planner is not available. I'm not a Apple expert though!

    Here are the detail of the app on Apple Store VS Google Play Store:

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  4. Anonymous
    2024-02-22T15:17:25+00:00

    Hi Jordan Ryan1,

    Good day.

    Thank you for posting to the Microsoft Community. We are glad to assist.

    It seems you’re experiencing an issue where tasks assigned in Planner are not showing up in your Outlook To-Do. Let’s troubleshoot this together.

    Here are some steps you can follow to ensure that your Planner tasks flow through to Outlook To-Do:

    Check Account Consistency:

    • Make sure you’re using the same Microsoft account to sign in to both To-Do and Outlook.

    Smart Lists and Connected Apps:

    • In To-Do or Outlook Tasks on the web, follow these steps:
      • Click the Settings button (usually found in the upper right corner).
      • Navigate to To-Do Settings.
      • Scroll down to the Smart lists section and ensure that Assigned to you is turned On.
      • Under Connected apps, for Planner, choose On.

    Create a Task in Outlook Desktop:

    • Try creating a task directly in Outlook desktop and check if the issue persists.

    Hopefully, these steps will help resolve the issue, and your Planner tasks will start showing up in your Outlook To-Do.

    If you’re still having trouble, you can try contacting Get support - Microsoft 365 admin | Microsoft Learnthe support team will have access to assist remotely and collect logs to investigate the issue from the back end.

    I hope this helps let me know if this is contrary to what you need, I would still be helpful to answer more of your questions .

    Best Regards

    Community Moderator

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  5. Anonymous
    2024-02-22T13:28:06+00:00

    Hi,

    Good day!

    Thank you for posting to Microsoft Community. We are glad to assist.

    We are looking into your situation, and we will update the thread accordingly.

    Appreciate your patience and understanding and thank you for your time and cooperation.

    Sincerely,

    Microsoft Community Moderator.

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