If the MS Product Managers are monitoring this thread (and they should be fired if they aren't), let me give you a lesson in your job (no charge).
People use products because they like them, and they continue to use them because of feature continuity. They build business operations around those capabilities, and they accumulate assets (i.e. historical data, retained emails, their calendars, etc) which are VALUABLE to them, to their business. They are reluctant to change, disrupt if you prefer, their lives and businesses by changing to a different system because it involves new ways of working and, often, the loss of integrated use of that historical asset - their data. That is, or SHOULD BE, a competitive advantage for you. Call it inertia, resistance to change, incumbent advantage, whatever.
WHEN YOU INTENTIONALLY THROW AWAY THAT ADVANTAGE, like you have done here, then it is MUCH easier for us to leave and start using Google Workspace, or Thunderbird or Evolution. Whether we stay with you or spend our money with someone else, we have the inconvenience/hassle/aggravation either way. BUT, you have MOTIVATED US to leave, so in some ways you have put yourself at the bottom of the list of options. So, can you give us any reasons why we SHOULDN'T just take our business elsewhere? Because so far, I haven't seen any.