How can I mount a data file (pst) in new outlook. In the classic version this is doable through the File menu which is not available in new outlook.

If the MS Product Managers are monitoring this thread (and they should be fired if they aren't), let me give you a lesson in your job (no charge).

People use products because they like them, and they continue to use them because of feature continuity. They build business operations around those capabilities, and they accumulate assets (i.e. historical data, retained emails, their calendars, etc) which are VALUABLE to them, to their business. They are reluctant to change, disrupt if you prefer, their lives and businesses by changing to a different system because it involves new ways of working and, often, the loss of integrated use of that historical asset - their data. That is, or SHOULD BE, a competitive advantage for you. Call it inertia, resistance to change, incumbent advantage, whatever.

WHEN YOU INTENTIONALLY THROW AWAY THAT ADVANTAGE, like you have done here, then it is MUCH easier for us to leave and start using Google Workspace, or Thunderbird or Evolution. Whether we stay with you or spend our money with someone else, we have the inconvenience/hassle/aggravation either way. BUT, you have MOTIVATED US to leave, so in some ways you have put yourself at the bottom of the list of options. So, can you give us any reasons why we SHOULDN'T just take our business elsewhere? Because so far, I haven't seen any.

Microsoft have announced that the new Outlook will be forced on users from January 2025. If they have not fixed this issue by then it is going to upset considerably more users. What really grind my gears as a system admin is we have to support users who will complain to us about missing functionality and then we blame Microsoft for dishes out this pile of <Bleep>. As an Sysy admin we are then expected to jump through hoops to enable this, disable that.

https://learn.microsoft.com/en-us/microsoft-365-apps/outlook/get-started/control-install

Morning MichaelCrosby2

I agree with your statement. I have the same issue as documented. I was forced to use the NEW Outlook as Outlook 2016 would not authenticate using my email ******@Hotmail.com. Attached to my mailbox were PST files totalling around 500GB which theres PST files were located as files on my PC. Now using the NEW Outlook, I can no longer import these files as NEW Outlook does not provide this facility.

I have been contacting MS Support since September 2024, to find out if they have a found a fix for the x2 issues I have reported.

These changes they have made have been implemented without any alternative for the end user. I do not know if MS will make any adjustment to there product. This purely is a direction MS is taking using OFFICE 365 and OneDrive. MS do not consider users. All they are interested in is to ensure WE pay and comply.

Morning Andrew,

I agree with your statement. I have the same issue as documented. I was forced to use the NEW Outlook as Outlook 2016 would not authenticate using my email ******@Hotmail.com. Attached to my mailbox were PST files totalling around 500GB which theres PST files were located as files on my PC. Now using the NEW Outlook, I can no longer import these files as NEW Outlook does not provide this facility.

I have been contacting MS Support since September 2024, to find out if they have a found a fix for the x2 issues I have reported.

These changes they have made have been implemented without any alternative for the end user. I do not know if MS will make any adjustment to there product. This purely is a direction MS is taking using OFFICE 365 and OneDrive. MS do not consider users. All they are interested in is to ensure WE pay and comply.

No, I'm still waiting for this issue to be addressed as it is now 10 months since I first raised this issue.