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Need to create a pst file and upload a previously created pst file into outlook. This was an effortless exercise in classic outlook with readily available option in File menu. How do I get to that functionality in the new outlook.
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I've just built a new machine for home and managed to install Classic without any issue and have relinked my old PSTs. Be good to keep up to date, but Microsoft clearly don't want to play the game and support their customers, just increase our annual subscriptions for lower quality products. (28% increase for me this year)
I'm another average guy. Running a tiny business. I have been using Outlook since it was invented.
I have a .pst file that I have successfully used between two locations (one of which has no internet capability - my choice). So I rely on having my full working email with me even if I can't send/receive.
Like everyone else on this string dating back over 1 year, I am shocked that MS could have done something so assinine as to "re-invent the wheel" in their "NEW" Outlook and not have allowed a provision to import a .pst file.
I've read the whole year's worth of complaints and peoples suggestions (all appreciated), and the absolutely useless responses from MS. If the monitors of this forum are connected to MS, this should have been reported to Satya Narayana Nadella immediately!!!!!
I could scream at the waste of time over the last 2 weeks of my life, and the stress this has caused.
Your suggestion to download the Classic Outlook as per your link above (Feb 13 by Nitin) is the fix. Going back to basics and also now searching for an external email client so I can get off this merry go-round forever. Suggestions appreciated.
Edit March 16, 2025: To be clear, Win11 in effect makes the user open the New Outlook. Most normal people would not think twice about this as it would just seem like another normal upgrade process. WRONG!!!
I had to wipe my drive clean. I then reinstalled WIN10 which gave me back the original Outlook. I was then able to direct it to my .pst file. Problem solved but at a huge personal cost in time. https://www.microsoft.com/en-ca/software-download/windows10
Thank you to everyone for their suggestions.
busboyjim
Nobody's asking again for Classic. That's already been discussed above. What's still needed is for MS to fix their ignorant decision and support pst files in the new Outlook.
Can you imagine having all your old archived emails forced by Microsoft to be stored on the cloud and something happens like the crowdstrike software release last week that takes down the internet and access to key emails on the cloud.
I have reverted back to the old Outlook so hopefully Microsoft can code an acceptable solution to provide customers service for its current loyal customers.
I have the same problem. I am unable to open old .pst files, there is no "File" menu in New Outlook, and the option to revert to Old Outlook has vanished. This is an absolutely unacceptable situation. Microsoft has an utterly essential obligation to remedy the problem.