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Need to create a pst file and upload a previously created pst file into outlook. This was an effortless exercise in classic outlook with readily available option in File menu. How do I get to that functionality in the new outlook.
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
If you open a pst file in the new Outlook, can you then close it? Or save it as a OST file and close it when done?
I have well over ten years of PST files that I access occasionally. I don't think the new Outlook could handle them all at once.
I have archive and backup .pst files. I have no desire to add many very large files to my current new Outlook data file. That's why I have many .pst files.
Without the ability to open and close .pst files I can't move to the new Outlook.
Totally agree, big issue for me too.
To both Rick and Nick above ….
Totally agree. This has f***ed up my life for a month now and I still can’t replicate my server email access settings. But that’s another story.
As to MS's ignorance of this issue, or would it be their dismissive attitude to their customers, I am astounded that the .pst issue should even exist. With all the noise around this issue, and a year of (with respect) MS experts trying to help solve the problem, how is it possible for it not to have reached the C suite?
Are the top brass so insulated from reality that they don’t hear the noise?
Wake up Satya Nadella! People are pissed and our businesses are suffering!!
PST files have been a fundamental part of Outlook as far back as I can remember, yet here we are with a road map of development that shows PST management in any form as far away as October 2025.
How can you release a product that completely dismisses a fundamental function. Would you be releasing Word that cannot open .DOC files or Excel that could not open .XLS files, no, so why Outlook.
This has caused so many issues from a support point of view as clients willingly upgrade then cannot find the emails they previously had access to. You are then told to downgrade to classic to regain access to PST files, but the link itself is wrong as it takes you to a download only to be told classic is already installed. It is a total 'expletive' show from Microsoft.