Using New Outlook on Windows for personal email, calendar, and contact management
Respectfully, with no fix from support, I have to abandon outlook client in favor of another offering.
For the record -- Each time I opted back to the old outlook (about 20x) I offered feedback as to why, and each time it was very clear that the new outlook is too different from the basic outlook.
I compare this to Outlook Express from Windows XP versus the premium Microsoft Office Outlook which had incredibly more power, options, and overall more (and more developed) features and support. Office Outlook was a wonderful offering, but I preferred Outlook Express because it was small, lightweight, and did EXACTLY, and ONLY, what I needed my email client to do: EMAILS.