My outlook is stuck on the new version. How to go back to classic version?

Anonymous
2024-05-01T01:35:22+00:00

My email does not have the toggle option in the top right corner to get the classic outlook back. There is no longer the old outlook in the store either. I have also tried the steps in registry editor and that didn’t work out either.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-10-11T11:17:25+00:00

    Everyone in my office has had a problem with the new Outlook: errors displaying new mail, excessive CPU usage and memory consumption (large percentages of these) - you all have problems and that's why you're here.

    Uninstall the "new" outlook.

    Then download the new one (it will say it's an "offfice download" but it's just Outlook:

    https://go.microsoft.com/fwlink/?linkid=2276500&clcid=0x409&xcust=2-1-2469158-1-0-0&

    For reference, I got the URL from this story: How to download the 'old' Outlook app if you hate the new one | PCWorld

    FWIW, I also did do the regedit of the keys provided in the first few pages of this thread; I even created the path that it indicated should be there (as well as added the flag to the path that seemed to be there.)

    Good luck!

    Steve Powell

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  2. Anonymous
    2024-10-11T18:56:26+00:00

    In trying to get back to the old Mail, I tried editing the registry per your instructions. Got down in the registry to Outlook but there was no subgroup "Preferences". What do I do now?

    Bob McCowan

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  3. Anonymous
    2024-10-11T19:04:59+00:00

    See my response, just above. You need to uninstall the new and re-install the old.

    I don't think the registry key changes did anything.

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  4. Anonymous
    2024-10-12T17:46:40+00:00

    Can I just click 'uninstall' on the New Outlook icon?

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  5. Anonymous
    2024-10-12T18:47:39+00:00

    That worked

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