My outlook is stuck on the new version. How to go back to classic version?

Anonymous
2024-05-01T01:35:22+00:00

My email does not have the toggle option in the top right corner to get the classic outlook back. There is no longer the old outlook in the store either. I have also tried the steps in registry editor and that didn’t work out either.

Outlook | Windows | New Outlook for Windows | For home

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  1. Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator
    2025-05-20T19:21:59+00:00

    To start with, I turned the Try the New Outlook switch in Outlook Classic to On. This closed Classic, downloaded Outlook New, and started it. I added some of my accounts to it, verified it worked, and closed it. I then opened Outlook Classic and turned the Try the New Outlook switch OFF again. I now have icons for both in my Start menu, both will start and they will run at the same time.

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  2. Anonymous
    2025-05-20T19:07:57+00:00

    Sounds useful; how do you get them both loaded and signed in?

    Thank you for letting me know it’s possible.

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  3. Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator
    2025-05-20T17:56:44+00:00

    <<<

    I can't switch back because I'm on 365

    >>>

    I'm on M365 Family and I have both Classic and New installed and running side by side. Where are you getting hung?

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  4. Anonymous
    2025-05-20T16:22:09+00:00

    I can't switch back because I'm on 365

    All services are being eroded by MS

    I'm investigating who to move to for the services I use. I might move to Apple or Google - I'm checking functionality of systems

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  5. Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator
    2025-05-20T16:12:39+00:00

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