Using New Outlook on Windows for personal email, calendar, and contact management
Thank you! Thank you! Thank you!
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
My email does not have the toggle option in the top right corner to get the classic outlook back. There is no longer the old outlook in the store either. I have also tried the steps in registry editor and that didn’t work out either.
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thank you! Thank you! Thank you!
Stop the responses
Hi Allen.
I am having trouble with the NEW Outlook version.
Some of my folders do not appear.
I have not been able to switch back from NEW to Classic.
The previously available toggle switch is no longer available.
I followed all the steps in your advice and navigated in the Registry Editor to
Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Preferences.
But "Use New Outlook" does not appear in that list.
Can you help me please as I desperately need to switch back to Outlook Classic to access all my folders.
Cheers.
Tony
I believe that will allow to download and install Classic Outlook; I have the Family subscription which includes Outlook and apps like Excel and Word.