My outlook is stuck on the new version. How to go back to classic version?

Anonymous
2024-05-01T01:35:22+00:00

My email does not have the toggle option in the top right corner to get the classic outlook back. There is no longer the old outlook in the store either. I have also tried the steps in registry editor and that didn’t work out either.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-06-17T15:43:58+00:00

    Hi Dorothy,

    Try closing outlook, disconnecting from the internet and then opening outlook classic from your apps. After you have opened you can connect to internet again without losing outlook classic.

    I think their customer service is very good but their tech division is not diligent in their testing and their customer care policy seems to be "WHO CARES? IT WORKS ON MY PHONE"

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  2. Anonymous
    2025-06-17T15:33:17+00:00

    Thank you Claire. I am uninstalling new outlook and installing the classic now. It’s a new computer so let’s see how it goes.

    This is like New Coke when it came out if you are old enough.

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  3. Anonymous
    2025-06-17T15:33:10+00:00

    Hi Allen, Would love your help. I did as suggested - except no UserOutlook at end of list, but did find the valid data box and moved to 0. I can't switch back and while the email is working I have no access to my calendar! and am hamstrung as I use it for business. I have two appointments today and now do not have the access information. Please help. I was just trying to change the view and didn't realize I would go down this rabbit hole. Terrible customer service and preview of what would occur.

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  4. Anonymous
    2025-06-17T14:50:58+00:00

    I got to 16.0 on the path but there are no PREFERENCES. There is a USER SETTINGS but no USENEWOUTLOOK in there.

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  5. Anonymous
    2025-06-09T14:35:16+00:00

    this option doesn't exist in my help menu

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