My outlook is stuck on the new version. How to go back to classic version?

Anonymous
2024-05-01T01:35:22+00:00

My email does not have the toggle option in the top right corner to get the classic outlook back. There is no longer the old outlook in the store either. I have also tried the steps in registry editor and that didn’t work out either.

Outlook | Windows | New Outlook for Windows | For home

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  1. Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator
    2024-11-20T03:00:19+00:00

    Would it be possible for you to post screen shots of each, please? I can't see what you're seeing, I'd much rather not guess about it. Thanks!!!

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  2. Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator
    2024-11-20T02:18:12+00:00

    Outlook on the Web does not have the toggle, Outlook New has it. As I said, the image you posted is from OWA, not Outlook classic. Is it in your Start menu?

    In my version, the toggle in Outlook (new) is on the Help menu:

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  3. Anonymous
    2024-11-19T13:52:45+00:00

    I have two different emails personal and non personal Hotmail accounts. The one I sent you did not change my personal account is the one that changed.

    Noteworthy is when I added my personal to the unchanged account when I scroll down and to open the personal email it appears in the new outlook form.

    But when I open from the same non-personal it is still the old version. (which I want)

    Therefore something is connected to that Hotmail account keeping it stuck on the new version.

    Do you know how to disconnect such?

    TY

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  4. Anonymous
    2024-11-19T11:52:59+00:00

    I opened outlook on the web browser and still got the new version with no toggle for reverting to classic.

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  5. Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator
    2024-11-19T06:02:53+00:00

    That image is Outlook on the Web, OWA, and should be available through your favorite web browser. What happens when you launch the web page?

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