My outlook is stuck on the new version. How to go back to classic version?

Anonymous
2024-05-01T01:35:22+00:00

My email does not have the toggle option in the top right corner to get the classic outlook back. There is no longer the old outlook in the store either. I have also tried the steps in registry editor and that didn’t work out either.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-02-28T02:01:05+00:00

    Fortunately, I am not using a new computer. I have this bookmarked for when I buy a new computer. I found this and hope it helps. Microsoft, maybe you should start considering who's creating your interfaces and find new UX designers 🤦. The new email is not user friendly, lacks features, the interface is clumsy and difficult to navigate.

    Thanks, volunteer moderators!

    =======================

    Classic Outlook Downloads

    If you recently bought a new Windows device, you may not be able to find classic Outlook, or the icon appears, but you get an error when you try to open it. The error might say it can't find Outlook, or it might say:

    • We couldn’t verify and install this because it is not available in the Microsoft Store. To install, download it from the publisher’s website.

    This issue occurs because starting in 2024, many new devices are preinstalled with new Outlook for Windows and don't ship with classic Outlook. If you prefer to use classic Outlook at this time, a standalone version of classic Outlook for Windows is available for you to install.

    Install classic Outlook for Windows

    To install a standalone version of classic Outlook for Windows, select Download and follow the prompts to complete the installation. Download​​​​​​​

    You can install it from the Windows store. Install from Store

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  2. Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator
    2025-02-24T20:23:09+00:00

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  3. Anonymous
    2025-02-24T18:44:30+00:00

    I'm now stuck using the new version of Outlook. I hate it!! Why does Microsoft FORCE/TRICK YOU to use the new program. Maybe because they know you won't do it willingly because it's to awful. Every day I struggle to just DO a regular daily task. I've got to find another program to use!!

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  4. Anonymous
    2025-02-24T15:27:48+00:00

    Thank you Hal. I upgraded to Windows 11 from Windows 10, but my BIOS had to be updated as well. As a result I had to reinstall some of my software and rebuild some of my files, and reinstall MS Office. For some reason the only option I had was the new Outlook. Even when I toggled the switch at the top right all I could do is respond as to why I didn't like the new Outlook and then Outlook would just disappear. My only option was to reopen to the new Outlook. For whatever reason, following the link you gave me completely reinstalled Office and now I am back to where I was, with the option to use either version of Outlook. Thank you!!

    Not sure if this is true for other users but one of my issues with the new Outlook is that mail seems to take quite a while to send, and if I'm not careful I've closed the program and gone on to other tasks without realizing it was never sent. That is not an issue with Classic.

    Thank you again.

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  5. Anonymous
    2025-02-08T11:05:13+00:00

    I do not have both icons - it has switched to new without my request, now I cannot switch back automatically.

    I am installing the Outlook for windows from the above link, hopefully that will fix it.

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