My outlook is stuck on the new version. How to go back to classic version?

Anonymous
2024-05-01T01:35:22+00:00

My email does not have the toggle option in the top right corner to get the classic outlook back. There is no longer the old outlook in the store either. I have also tried the steps in registry editor and that didn’t work out either.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-01-19T22:56:41+00:00

    Hi Allen.

    I am having trouble with the NEW Outlook version.

    Some of my folders do not appear.

    I have not been able to switch back from NEW to Classic.

    The previously available toggle switch is no longer available.

    I followed all the steps in your advice and navigated in the Registry Editor to

    Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Preferences.

    But "Use New Outlook" does not appear in that list.

    Can you help me please as I desperately need to switch back to Outlook Classic to access all my folders.

    Cheers.

    Tony

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  2. Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator
    2025-01-18T17:29:00+00:00

    Do you have Classic Outlook installed? If so, you should have both icons:

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  3. Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator
    2025-01-11T22:28:43+00:00

    Do you have both Outlook icons in your start menu? Normally, both will install and run at the same time.

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  4. Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator
    2025-01-11T22:26:43+00:00

    Do you get any error messages when it "just kicks me out of outlook."? Please post it/them, please. Thanks!

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  5. Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator
    2024-12-21T15:59:26+00:00

    Installing Outlook New does nothing to an installed Outlook Classic, both will co-exist and run at the same time, so if Classic was installed, it should still be there. Do you have both Icons in your Start menu?

    Image

    Alternatively, do you find OUTLOOK.EXE under this path on your HD - C:\Program Files\Microsoft Office\root\Office16? Did you originally purchase an Office suite that included Outlook Classic, or do you have a current Office subscription (these are normally how you get Outlook CLassic).

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