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Starting this week, our emails to yahoo and aol accounts are not being delivered, but emails to other email accounts are working. Here is one of the yahoo error message: 1/12/2024 9:27:16 PM - Server at SJ2PR02MB10076.namprd02.prod.outlook.com returned '550 5.4.300 Message expired -> 421 4.4.2 Connection dropped due to SocketError' 1/12/2024 9:26:15 PM - Server at mta5.am0.yahoodns.net (67.195.204.73) returned '421 4.4.2 Connection dropped due to SocketError'
And here is the aol error message: 1/12/2024 9:27:38 PM - Server at PH0PR02MB7367.namprd02.prod.outlook.com returned '550 5.4.300 Message expired -> 421 4.4.2 Connection dropped due to SocketError'
1/12/2024 9:15:15 PM - Server at mx-aol.mail.gm0.yahoodns.net (67.195.204.80) returned '421 4.4.2 Connection dropped due to SocketError'
Using Classic Outlook on Windows for personal email, calendar, and contact management
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Update for everyone: our domain host (also our web host) updated the SPF record to: v=spf1 include:spf.protection.outlook.com -all
And it looks like it now works.
I called Go Daddy at 480-366-3550,
DC
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Ok so I have some more information and got two clients of mine working.
First you must have an SPF record the one posted previously is tested working.
Second having multiple SPF records is a problem. Godaddy recommended multiple SPF records at one point and time to fix emails going to a spam folder that is now what's causing this issue.
Third you need a DMARC text record. Godaddy sent me the following article to set this up. https://easydmarc.com/blog/how-to-add-dmarc-record-to-godaddy-in-3-easy-steps/
Hope this is all helpful this was a combination of issues that led me to these three things.
Greatly appreciate the advice, thank you.
Will look at it later today.