Outlook emails not deliverable to yahoo and aol

Anonymous
2024-01-13T17:14:45+00:00

Starting this week, our emails to yahoo and aol accounts are not being delivered, but emails to other email accounts are working. Here is one of the yahoo error message: 1/12/2024 9:27:16 PM - Server at SJ2PR02MB10076.namprd02.prod.outlook.com returned '550 5.4.300 Message expired -> 421 4.4.2 Connection dropped due to SocketError' 1/12/2024 9:26:15 PM - Server at mta5.am0.yahoodns.net (67.195.204.73) returned '421 4.4.2 Connection dropped due to SocketError'

And here is the aol error message: 1/12/2024 9:27:38 PM - Server at PH0PR02MB7367.namprd02.prod.outlook.com returned '550 5.4.300 Message expired -> 421 4.4.2 Connection dropped due to SocketError'
1/12/2024 9:15:15 PM - Server at mx-aol.mail.gm0.yahoodns.net (67.195.204.80) returned '421 4.4.2 Connection dropped due to SocketError'

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-03-08T19:38:19+00:00

    Is there a workable solution to receiving emails from users? I also have problems receiving emails from my wife's account on *** Email address is removed for privacy *** and *** Email address is removed for privacy ***

    The problem and solutions that are provided in this thread are to combat this from the sending side. Email addresses are removed from posts, so we don't know what domains you are referring to. You don't need to give us the full email address, just the part after the @. If this thread applies to you, it would actually need to be fixed from your wife side and your wife's IT administrators would need to fix the issues on their end.

    Let us know the domains we are working with and we can offer some guidance.

    -Brad

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  2. Anonymous
    2024-03-08T19:55:38+00:00

    The domains are AOL and Gmail

    Bob brienza

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  3. Ron-6928 4,991 Reputation points
    2024-03-08T20:08:18+00:00

    This thread does not apply to your problem. Post a new thread and explain your problem in details. Do not post email addresses and they will be automatically deleted/replaced.

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  4. Anonymous
    2024-03-08T20:13:51+00:00

    The domains are AOL and Gmail

    Bob brienza

    So if between you and your wife, one of you is AOL and the other is Gmail, this thread does not apply to you at all.

    You'll want to make sure you are in each other's Friend's List / safe sender list. I don't use those emails, but you can google how to set it up (IE: setup aol safe sender list). If your wife gets a message that bounces back when she tries to email you, that bounce back message will actually explain why it wasn't delivered. If she doesn't get anything back, but you still don't get the email, then looking into getting her in your friend's list / whitelist / safe sender's list is the way to go.

    Good luck.

    -Brad

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  5. Anonymous
    2024-03-09T21:27:20+00:00

    Brad,

    My issue with emails not being delivered was resolved after I fixed the DNS settings in early February, but the problem seems to be back as of late yesterday! Are you aware of why or what needs to be fixed, now? I'm a solo CPA in the midst of tax season and I cannot afford this now! Any thoughts?

    Laura

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