Outlook emails not deliverable to yahoo and aol

Anonymous
2024-01-13T17:14:45+00:00

Starting this week, our emails to yahoo and aol accounts are not being delivered, but emails to other email accounts are working. Here is one of the yahoo error message: 1/12/2024 9:27:16 PM - Server at SJ2PR02MB10076.namprd02.prod.outlook.com returned '550 5.4.300 Message expired -> 421 4.4.2 Connection dropped due to SocketError' 1/12/2024 9:26:15 PM - Server at mta5.am0.yahoodns.net (67.195.204.73) returned '421 4.4.2 Connection dropped due to SocketError'

And here is the aol error message: 1/12/2024 9:27:38 PM - Server at PH0PR02MB7367.namprd02.prod.outlook.com returned '550 5.4.300 Message expired -> 421 4.4.2 Connection dropped due to SocketError'
1/12/2024 9:15:15 PM - Server at mx-aol.mail.gm0.yahoodns.net (67.195.204.80) returned '421 4.4.2 Connection dropped due to SocketError'

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Ron-6928 4,991 Reputation points
    2024-01-24T23:03:56+00:00

    I mentioned that on page 4:

    Basically the problem is this, major mail providers (Gmail, Yahoo etc) start enforcing new policy. If your email domain does not conform with their new policy, they are not going to accept your email until you fix it.

    If you post your domain name (do NOT post your entire email address), we may be able to tell you more about the problem.

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  2. Anonymous
    2024-01-25T01:01:03+00:00

    I mentioned that on page 4:

    Basically the problem is this, major mail providers (Gmail, Yahoo etc) start enforcing new policy. If your email domain does not conform with their new policy, they are not going to accept your email until you fix it.

    If you post your domain name (do NOT post your entire email address), we may be able to tell you more about the problem.

    Okay... in ADDITION to having issues with Yahoo, AOL, Rocketmail, etc. I am getting this from my hospital client. As you can imagine, I am not about to tell a hospital's IT department that they need to relax their security protocols, given that they have a lot of sensitive information. Before you ask, all of my domains have already been added to their whitelist as a vendor.

    For context, that was a simple and short, 1-line email without any hyperlinks.

    Here is my DNS with all the pretty green checkboxes.

    Also... who uses Skype in 2024? And do I need the Skype records if I'm not using Skype?

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  3. Ron-6928 4,991 Reputation points
    2024-01-25T05:35:48+00:00

    Your problem is not related to DNS records. This is the source of the problem:

    Image

    Many of Microsoft mail server IP addresses are on spamcop blacklist. The recipient's mail server spam filter queries spamcop blacklist to decide if they should accept the connection or drop (reject) it if the IP is on the blacklist.

    Take a look at how many IP addresses that belong to Microsoft are on spamcop (IP reputation) blacklist: https://www.spamcop.net/w3m?action=checkblock&ip=40.107.236.100

    Microsoft knows the problem and they have been working on it for weeks. This is something you can NOT fix. It is Microsoft mail server administrators who can fix the problem, not the users like you and me.

    There's another thread that discusses your issue: https://answers.microsoft.com/en-us/outlook_com/forum/all/microsoft-outlook-365-server-blacklisted-by-spam/851d8fc4-11b9-445a-860b-1704897a02b2

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  4. Anonymous
    2024-01-25T15:04:27+00:00

    I'm wondering if 365 is going to reimburse all users for this failure - and repeated failure - to fix this problem. We are paying for a service we are not receiving.

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  5. Anonymous
    2024-01-25T16:25:38+00:00

    Hi!

    I am having the same issue as everyone else. My domain name is barkinstyledc.com. I contacted my domain host at google and they responded:

    "As I checked from my end I can see that your domain "barkinstyledc.com" MX is pointing to outlook so we don't have any access to check the logs and results so please contact the outlook support to check further"

    So, I filled out the support request form at Microsoft and have not heard back from them.

    Is there anything I can do on my end with limited computer skills? I have access to the admin features at Microsoft 365 if that helps. Any step by step directions on what I can do to fix this without being very computer savvy?

    Thanks for any help!

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