Outlook emails not deliverable to yahoo and aol

Anonymous
2024-01-13T17:14:45+00:00

Starting this week, our emails to yahoo and aol accounts are not being delivered, but emails to other email accounts are working. Here is one of the yahoo error message: 1/12/2024 9:27:16 PM - Server at SJ2PR02MB10076.namprd02.prod.outlook.com returned '550 5.4.300 Message expired -> 421 4.4.2 Connection dropped due to SocketError' 1/12/2024 9:26:15 PM - Server at mta5.am0.yahoodns.net (67.195.204.73) returned '421 4.4.2 Connection dropped due to SocketError'

And here is the aol error message: 1/12/2024 9:27:38 PM - Server at PH0PR02MB7367.namprd02.prod.outlook.com returned '550 5.4.300 Message expired -> 421 4.4.2 Connection dropped due to SocketError'
1/12/2024 9:15:15 PM - Server at mx-aol.mail.gm0.yahoodns.net (67.195.204.80) returned '421 4.4.2 Connection dropped due to SocketError'

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-01-15T20:55:31+00:00

    Update for everyone: our domain host (also our web host) updated the SPF record to: v=spf1 include:spf.protection.outlook.com -all

    And it looks like it now works.

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  2. Anonymous
    2024-01-15T20:30:18+00:00

    We're having the same issues as all in the post. I just spent an hour on the phone with Microsoft and the issue is definitely coming from our web host. We tried making corrective changes at the domain level but we could not. We have to contact our web host to fix the TXT settings.

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  3. Anonymous
    2024-01-15T20:17:57+00:00

    Thanks for the info! That is very helpful. Is there anyone at godaddy I can speak to about this issue?

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  4. Anonymous
    2024-01-15T20:08:33+00:00

    Go Daddy explained on the phone to me that they are getting a number of complaints about emails not being deliverable to hotmail, yahoo, and aol--all three which use the same server. They are actively working on the problem.

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  5. Anonymous
    2024-01-15T19:16:23+00:00

    Thanks for the info I'll look into our txt records as well. I'm also hearing from Godaddy that our DKIM needs to be updated as well.

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