Outlook emails not deliverable to yahoo and aol

Anonymous
2024-01-13T17:14:45+00:00

Starting this week, our emails to yahoo and aol accounts are not being delivered, but emails to other email accounts are working. Here is one of the yahoo error message: 1/12/2024 9:27:16 PM - Server at SJ2PR02MB10076.namprd02.prod.outlook.com returned '550 5.4.300 Message expired -> 421 4.4.2 Connection dropped due to SocketError' 1/12/2024 9:26:15 PM - Server at mta5.am0.yahoodns.net (67.195.204.73) returned '421 4.4.2 Connection dropped due to SocketError'

And here is the aol error message: 1/12/2024 9:27:38 PM - Server at PH0PR02MB7367.namprd02.prod.outlook.com returned '550 5.4.300 Message expired -> 421 4.4.2 Connection dropped due to SocketError'
1/12/2024 9:15:15 PM - Server at mx-aol.mail.gm0.yahoodns.net (67.195.204.80) returned '421 4.4.2 Connection dropped due to SocketError'

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-01-17T21:22:32+00:00

    It got over my head, so I reached out to support through my admin menu - directly to Microsoft,
    They went directly to Godaddy and found errors in the DNS management areas.
    They had me copy and paste from my Microsoft DNS records to the Godaddy DNS areas

    MX

    TXT

    CNAME

    • its working great now.
      Thanks for sending me in the right direction

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  2. Anonymous
    2024-01-17T19:39:09+00:00

    Greatly appreciate the advice, thank you.

    Will look at it later today.

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  3. Anonymous
    2024-01-17T17:54:26+00:00

    Ok so I have some more information and got two clients of mine working.

    First you must have an SPF record the one posted previously is tested working.

    Second having multiple SPF records is a problem. Godaddy recommended multiple SPF records at one point and time to fix emails going to a spam folder that is now what's causing this issue.

    Third you need a DMARC text record. Godaddy sent me the following article to set this up. https://easydmarc.com/blog/how-to-add-dmarc-record-to-godaddy-in-3-easy-steps/

    Hope this is all helpful this was a combination of issues that led me to these three things.

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  5. Anonymous
    2024-01-15T21:53:54+00:00

    I called Go Daddy at 480-366-3550,

    DC

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