Outlook emails not deliverable to yahoo and aol

Anonymous
2024-01-13T17:14:45+00:00

Starting this week, our emails to yahoo and aol accounts are not being delivered, but emails to other email accounts are working. Here is one of the yahoo error message: 1/12/2024 9:27:16 PM - Server at SJ2PR02MB10076.namprd02.prod.outlook.com returned '550 5.4.300 Message expired -> 421 4.4.2 Connection dropped due to SocketError' 1/12/2024 9:26:15 PM - Server at mta5.am0.yahoodns.net (67.195.204.73) returned '421 4.4.2 Connection dropped due to SocketError'

And here is the aol error message: 1/12/2024 9:27:38 PM - Server at PH0PR02MB7367.namprd02.prod.outlook.com returned '550 5.4.300 Message expired -> 421 4.4.2 Connection dropped due to SocketError'
1/12/2024 9:15:15 PM - Server at mx-aol.mail.gm0.yahoodns.net (67.195.204.80) returned '421 4.4.2 Connection dropped due to SocketError'

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-03-15T20:29:57+00:00

    i can explain. If you read my posts you will notice I already said that hotmail has the dns records already setup. Your lookup confirms that is correct. You are having a problem getting it to work apparently, and in that case do you have a premium account? If so login to your hotmail account and go to the defender portal and setup the policy.

    According to public documents I posted for you, the free accounts to not support dkim signing for live, outlook, or hotmail addresses, even through DNS records exist. If you think that documentation is wrong you can use the feedback link at the bottom of the page to suggest an update. You should reach out to support because people here will not want to help if you are abusive to the community.

    Good luck

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  2. Ron-6928 4,991 Reputation points
    2024-03-15T20:07:54+00:00

    >> free version of hotmail does not support dkim or dmarc

    How do you explain these records?

    https://easydmarc.com/tools/dkim-lookup?domain=hotmail.fr https://easydmarc.com/tools/dmarc-lookup?domain=hotmail.fr

    Oh btw, I have none of your cool certifications. I learn from experience and mostly self taught.

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  3. Ron-6928 4,991 Reputation points
    2024-03-15T20:05:52+00:00

    I don't have problems so I'm not reaching out to anyone. Got all my DNS records setup correctly years ago.

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  4. Ron-6928 4,991 Reputation points
    2024-03-15T20:05:07+00:00

    >>Even though you do not own hotmail.fr you can still configure dkim

    How you can configure DKIM for hotmail.fr is my question.

    and they already have DKIM as we all hope for: https://easydmarc.com/tools/dkim-lookup?domain=hotmail.fr

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