Outlook emails not deliverable to yahoo and aol

Anonymous
2024-01-13T17:14:45+00:00

Starting this week, our emails to yahoo and aol accounts are not being delivered, but emails to other email accounts are working. Here is one of the yahoo error message: 1/12/2024 9:27:16 PM - Server at SJ2PR02MB10076.namprd02.prod.outlook.com returned '550 5.4.300 Message expired -> 421 4.4.2 Connection dropped due to SocketError' 1/12/2024 9:26:15 PM - Server at mta5.am0.yahoodns.net (67.195.204.73) returned '421 4.4.2 Connection dropped due to SocketError'

And here is the aol error message: 1/12/2024 9:27:38 PM - Server at PH0PR02MB7367.namprd02.prod.outlook.com returned '550 5.4.300 Message expired -> 421 4.4.2 Connection dropped due to SocketError'
1/12/2024 9:15:15 PM - Server at mx-aol.mail.gm0.yahoodns.net (67.195.204.80) returned '421 4.4.2 Connection dropped due to SocketError'

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-03-11T15:13:42+00:00

    I am using 365 by way of Godaddy. I am able to get into the exchange admin using https://admin.exchange.microsoft.com - which has been a big help. My DMARC record is correctly created.

    However, I am having the same issue as being reported in this thread. One area I can't find is "domains" inside of the admin.exchange so that I can check that my custom domain is set to default vs the OnMicrosoft...any tips?

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  2. Ron-6928 4,991 Reputation points
    2024-03-11T15:04:36+00:00

    There are so many "the blind leading the blind" posts. I understand they have a good intention but they assume everyone's problem is exactly the same as theirs.

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  3. Ron-6928 4,991 Reputation points
    2024-03-11T15:00:30+00:00

    Your DMARC record does not exist: https://easydmarc.com/tools/dmarc-lookup?domain=laurahipescpa.com

    Did you create it?

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  4. Anonymous
    2024-03-11T04:09:13+00:00

    Brad, yes, a couple years ago, I think it was domain's price right who stopped using Workspace for my emails and set me up on Microsoft 365, and I am on the lowest priced product.

    I think that I was successful logging in at admin.exchange.microsoft.com, tonight, but I couldn't find anywhere to go from there that looked right. If you can coach me on the next step, I'll be checking my emails tomorrow. It's 11:00 and I need to hit the hay for now...

    [I am buried in tax season like you would not believe and my admin will be gone all next week], but maybe I can also call Domain's Priced Right tomorrow and see if they can help me. They weren't able to help me before because all my DNS settings are with iPage who handles my website.

    Stay with me on this, please and thank you!

    Laura

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  5. Anonymous
    2024-03-11T03:52:28+00:00

    Brad, when I click on Settings, it redirects me to www.domainspricedright.com and wants me to sign in. This is who provides my domain but they do not manage my DNS settings. Anyway, I can't seem to get into the Admin Center and go any further than Settings.

    Can you explain or do you know why this all of a sudden acted up again? Once I got it fixed in late January, it's been working perfectly until this last Friday.

    Laura

    Is "domains priced right" also your Microsoft 365 reseller? They may be selling a discounted M365 solution, which can be a pain in the rear. GoDaddy does this as well. I have one client stuck in the GoDaddy version of M365 and it is quite a pain. We're going to migrate from it as soon as I get some free time, but it basically involved backing up your email, deleting the discounted M365 from GoDaddy, and then re-creating everything, not something you'd be able to do without an IT professional.

    Regardless, to access the admin center for my GoDaddy client, I have to use a different site, see if you can log in to -

    admin.exchange.microsoft.com

    The reason why it might be acting up again (and why it started in the first place) is Yahoo is doing a rather poor roll out of their requirement for the additional settings on sending email domains to try to combat spam. They might have added additional checks, or scrutiny to certain circumstances on Friday. Bottom line, email communication is a 2-way street, and the little guys are the ones where the new rules seem to affect them the most.

    Another option that could cause it is configured under the windows Defender Admin center. Can you see if you can log in with your M365 admin at security.microsoft.com ?

    You might get the same Domains Priced Right prompt, and you can try that login as well to see if you can get there.

    Let me know if you are able to access either of those admin centers. We could open a case with Domains Priced Right Support (if they are indeed your M365 reseller) to see how we access those other admin centers.

    -Brad

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