See, you misunderstood the complaint. We all understand that we aren't being asked to switch to any paid application. We understand that Microsoft is switching the mail application to Outlook, but THAT is the complaint. Quite a lot of people don't really like Outlook, and aren't thrilled that we're basically being forced to use it. I've always used Microsoft software for as long as I could remember, particularly since my dad used to be a computer programmer, and preferred Microsoft to Apple from the beginning. I enjoy Microsoft 365, and think most of their programs and applications are pretty sound, but have NEVER found much enjoyment using Outlook. I was even required to create an account for Outlook for a college class, which was focused on learning Outlook, and hated every minute of it. I was thrilled when I passed the class, and could delete the software from my computer. I've tried Hotmail and Yahoo, and have always found Yahoo to be a much better set-up. Microsoft is basically trying to force people to use its email software, because it doesn't like the competition, and is apparently delusional about the quality of Outlook. It's not as user friendly as other email servers, and doesn't look as appealing. I like the mail feature on Windows as is, and am actually pretty missed that I'm being forced to switch to Outlook. I'll probably stop checking my email on my computer altogether, and make sure to become very loud to Microsoft about this force. If Outlook were so great, then so many Microsoft users wouldn't use other email servers. Hopefully, the person in charge of this change wakes up, and realizes this forced switch is more likely to lose them customers, rather than gain them money or loyalty.