Michelle,
I asked my peers that focus on Outlook Calendar for guidance and there is probably not a one option solution to address this scenario. If you have the bandwidth, it might be best to have your tenant admin open a support ticket from the Admin Portal. I would probably avoid making updates to this series in Outlook Desktop and rather make them in OWA or Teams or New Outlook. The Outlook Team is still investigating the calendar conflict issue for a fix. I don't have an ETA yet.
The kinds of questions I was asked about that would likely need a support case to investigate further:
Is this user the organizer?
Is it a recurring meeting with no end date?
How many exceptions?
Were the cancellations sent because they were each exception to a recurring series?
Is a device syncing with the Calendar?
Is this personal calendar or EXO calendar?
We would want to get calendar logs and investigate the issue before suggesting a solution.