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I created a meeting that I now wish to delete. I have a conflict error message that appears when I try to either open the meeting or delete it. The conflict error reads "One or more items in the folder you synchronized do not match. To resolve the conflicts, open the items, and then try this operation"
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Gabriel,
Is there any End-User action that needs to be done when the fix is deployed to production?
Kate,
If you are seeing that in the Conflict Message dialog box this issue will be mitigated by doing Clear Offline Items for your calendar. It might be best to wait until tomorrow to do Clear Offline Items after the fix is out so not to get another conflict. In the meantime update any meetings that have the Conflict Message from OWA or Teams or New Outlook.
Clear Offline Items is Workaround 2 in the article, Outlook shows conflict errors when updating or cancelling meetings - Microsoft Support. This will remove everything from your local Outlook Desktop calendar. When you sync again it will pull down copies from the service that do not have the conflicts.
This is an image of what I see when I open the appointment. I redacted some of the information for privacy. You will see this event has passed. I have this for other appointments too.
This made the appointment disappear on my calendar, but it is still listed on all of my executive's calendars.
Lisa,
All of those symptoms are related to the calendar conflict issue. If you see the Conflict Message dialog close it out. If you click Keep All it will create duplicate meetings at the same time.
After the service fix goes out later today you can do the Clear Offline Items for your calendar to remove the conflicts. Today I would make any meeting updates from OWA or New Outlook. Tomorrow do the Clear Offline Items workaround tomorrow, Outlook shows conflict errors when updating or cancelling meetings - Microsoft Support. You could do the Clear Offline Items today but if any new conflicts you will still have to do it again tomorrow.