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I created a meeting that I now wish to delete. I have a conflict error message that appears when I try to either open the meeting or delete it. The conflict error reads "One or more items in the folder you synchronized do not match. To resolve the conflicts, open the items, and then try this operation"
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello everyone,
I had the same issue, many conflicts for a single meeting. By pressing ALT+Space i opened the menu, maximize the window and then you have options "Keep this item", "keep all" or delete. I chose to delete and my problem was solved.
Thanks
Petre
Cooper,
I apologize for the disruption. The best options when you get the duplicates are to either manually cancel the meeting items or you can use the Calcheck tool to remove them. Its workaround #3 in the Known Issue article, Outlook shows conflict errors when updating or cancelling meetings - Microsoft Support. Since that calendar item is in conflict, please do workaround #2 first and then do workaround #3 to remove the duplicates. Since the conflict is only in Outlook Desktop on that machine it might be best to make updates from OWA for now and then wait for the service fix to roll out. The fix is planned to be enabled in Prod worldwide at 11:00 AM PST on 7/11/24.
Here is the service health dashboard update:
EX800425
Title: Users may intermittently be unable to update or cancel calendar items in the Outlook desktop client
User impact: Users may intermittently be unable to update or cancel calendar items in the Outlook desktop client.
More info: Users intermittently receive an error when updating or canceling calendar items that prevent these users from completing the intended action.
As a potential workaround, users can try updating meetings using the new Outlook desktop client or Outlook on the web: outlook.office365.com/calendar/view/day
Additional information on the end user experience and error messages being received can be found here: support.microsoft.com/en-us/office/outlook-shows-conflict-errors-when-updating-or-cancelling-meetings-69c26227-40ef-4377-8f12-1749fcaad2ad
Current status: The fix is continuing to roll out as planned and we anticipate it will saturate all impacted environments by Thursday, July 11, 2024, by approximately 6:00 PM UTC. We’ll continue to closely monitor the situation throughout the deployment.
An update has been made to the Support Article posted above to address certain error messages that have been reported in the Clear Offline Items workflow.
Scope of impact: This event may intermittently impact users updating or canceling calendar items in the Outlook desktop client.
Next update by: Wednesday, July 10, 2024, at 10:00 PM UTC
The issue is tracked in the Service Health Dashboard as EX800425.
Here is the latest update:
Title: Users may intermittently be unable to update or cancel calendar items in the Outlook desktop client
User impact: Users may intermittently be unable to update or cancel calendar items in the Outlook desktop client.
More info: Users intermittently receive an error when updating or canceling calendar items that prevent these users from completing the intended action.
As a potential workaround, users can try updating meetings using the new Outlook desktop client or Outlook on the web (outlook.office365.com/calendar/view/day).
Additional information on the end user experience and error messages being received can be found here: support.microsoft.com/en-us/office/outlook-shows-conflict-errors-when-updating-or-cancelling-meetings-69c26227-40ef-4377-8f12-1749fcaad2ad
Current status: The code change to adjust how the server identifies the most accurate version of the Outlook meeting event is in the process of being deployed to our internal environment. We anticipate being able to run testing to validate this change as a fix within the next 48 hours. If our testing proves this change to be an effective fix, we’ll provide a roll out timeline for all environments.
Scope of impact: This event may intermittently impact users updating or canceling calendar items in the Outlook desktop client.
Next update by: Friday, July 5, 2024, at 10:00 PM UTC
I have the same issue with most of the new events I create! The workarounds to work, but they must be performed every time. I can't use new Outlook because it doesn't support all the plugins I use.
Hello Anna,
Good day!
Thank you for posting to Microsoft Community. We are glad to assist.
We are looking into your situation and we need sometime to do further research on this. Will update the thread shortly.
Appreciate your patience and understanding and thank you for your time and cooperation.
Sincerely,
Microsoft Community