Unable to delete emails from outlook mailbox

Anonymous
2024-01-03T11:25:00+00:00

I have been deleting unnecessary emails from my outlook client application, but recently observed that the emails are not being deleted from the server. My mailbox is 97% full and it is giving warning that I will not be able to send or receive emails once the mailbox is at 99%.

I am trying to delete emails, but they are keep coming back. I tried deleting emails in several ways, but the emails are not getting deleted.

Please help me in resolving this issue.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-10-06T16:22:46+00:00

    Hi Ishaq,

    Since mid-2023, Microsoft has gradually moved Outlook storage into OneDrive, reducing the capacity for personal stuff. This is the route cause of your problem. Apparently, they told everyone but I don't remember!

    To disconnect OneDrive (best on a PC/Laptop), I downloaded all of my files/folders to my PC.

    Then, I did this:

    Open OneDrive settings (select the OneDrive cloud icon in your notification area, select the OneDrive Help and Settings icon, then Settings.)

    Go to the Account tab.

    Select Unlink this PC.

    Now, I backup to an external drive and I use Google Drive for my folders/files that I want to share between devices BUT that has to be done manually.

    I backup my mobile devices to the manufacturer's cloud, in my case Samsung.

    Trust that this helps you.

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  2. Anonymous
    2024-10-11T17:29:10+00:00

    No puedo borrar correos

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  3. Anonymous
    2024-10-11T21:51:42+00:00

    Lo siento, no hablo español, este es el post de arriba traducido en Google.

    Desde mediados de 2023, Microsoft ha trasladado gradualmente el almacenamiento de Outlook a OneDrive, reduciendo la capacidad para archivos personales. Esta es la ruta que causa su problema. Al parecer, se lo dijeron a todos, ¡pero no lo recuerdo!

    Para desconectar OneDrive (mejor en una PC/portátil), descargué todos mis archivos/carpetas a mi PC.

    Entonces, hice esto:

    Abra la configuración de OneDrive (seleccione el ícono de la nube de OneDrive en su área de notificación, seleccione el ícono de Ayuda y configuración de OneDrive, luego Configuración).

    Vaya a la pestaña Cuenta.

    Seleccione Desvincular esta PC.

    Ahora, hago una copia de seguridad en una unidad externa y uso Google Drive para mis carpetas/archivos que quiero compartir entre dispositivos, PERO eso debe hacerse manualmente.

    Hago una copia de seguridad de mis dispositivos móviles en la nube del fabricante, en mi caso Samsung.

    Confía en que esto te ayuda.

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  4. Anonymous
    2024-10-13T23:55:00+00:00

    Thank you for your help, I'll give this a try

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  5. Anonymous
    2024-10-18T07:17:23+00:00

    Kan mijn emails niet verwijderen ook de losse mappen die leeg zijn niet hoop gauw geholpen te zijn kan tevens nu ook geen nieuwe emails ontvangen

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