Outlook 365 and "New Outlook" - how do I stop it from automatically changing?

Anonymous
2024-05-09T20:46:04+00:00

I have Outlook 365 Enterprise version, which I use with exchange and IMAP accounts.

Recently, whenever I start the computer, it automatically starts "New Outlook". I then have to change it back each time.

The New Outlook has a limited feature set, and is not useful to me. I already have the Outlook 365 Enterprise version, and do not want this persistent, annoying, offering from Microsoft.

I am unable to find anywhere to turn this off, or how to uninstall the files prompting this.

How do I permanently disable this New Outlook?

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2024-05-10T14:37:42+00:00

Dear JGreg7,

Good morning! Thank you for posting to the Microsoft Community. We are happy to help you.

Based on your description, I understand that you have a query "Outlook 365 and "New Outlook" - how do I stop it from automatically changing?"

To disable the New Outlook experience in Outlook 365, please try following these steps:

  1. Open Outlook 365 and click on the "File" tab in the top left corner.
  2. Click on "Options" in the left-hand menu.
  3. In the Outlook Options window, click on "General" in the left-hand menu.
  4. Scroll down to the "Start-up options" section and uncheck the box next to "Opt in to the New Outlook".
  5. Click "OK" to save the changes.

This should prevent the New Outlook experience from automatically starting when you open Outlook 365. If you continue to experience issues, you can go to Windows Start and search for Outlook, you will see both Outlook, there is Outlook with PRE for the new Outlook in which you can open by olk.exe and the other Outlook for classic Outlook in which you can use Outlook.exe to open it.

However, if the "New outlook" button disappeared, try running Regedit.exe and go here (or the same with 15.0 if you don't have 16.0):

  • HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Preferences
  • And in this you will see UseNewOutlook
  • Set it to 0, which means that running old Outlook actually runs it.

Additionally, you can use, HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Options\General

  • REG_DWORD "HideNewOutlookToggle"
  • Set to 0 (default) - The "Try the new Outlook" toggle, if available on the selected update channel, is displayed to users.
  • Set to 1 - the "Try the new Outlook" toggle is hidden.

See Toggling out of the new Outlook for Windows preview - Microsoft Support

I hope the above information is helpful. Please feel free to let me know how it goes or if I got you wrong. If you still have any concerns, please let me know so I can provide more suggestions.

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43 additional answers

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  1. Anonymous
    2024-11-30T18:09:22+00:00

    This is all absolute BS.

    When are you going to accept that some of us DO NOT WANT your latest "fantastic" version - it looks absolutely terrible and WE DON'T WANT IT !!!

    STOP ACCESSING MY PC AND STOP FORCING THIS **** ON ALL OF US - WE DON'T WANT IT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    HOW ABOUT GIVING YOUR HARD-WORKING CLIENTS A CHOICE?

    WE HAVE BETTER THINGS TO DO THAN KEEP UNINSTALLING THIS RUBBISH

    Please STOP forcing this rubbish on those of us that DO NOT WANT the latest rubbish version.

    How many more people have to say this to you - why aren't you listening?

    I'm having THE SAME ISSUE!!!!!!!!! WHY???????????????????????????????????????????????????????????????? MICROSOFT: WE ARE THE CUSTOMER......MAKE IT STOP!!!!!!!

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  2. Anonymous
    2024-11-30T21:46:39+00:00

    It is no good uninstalling the new outlook as next time you open your laptop there it is like the parasite it is, I open up the new one, click help then go to classic outlook, you have to close the page your on open up mail and voila there is our beloved classic look but only for this session, then you have to go through the same routine every time you open your laptop. Microsoft are holding us hostage with this nasty program its hideous if there was an alternative I would be changing that would sort Microsoft out, why on earth did they have to mess with the classic look, IF IT AINT BROKE DONT FIX IT

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  3. Anonymous
    2024-12-05T03:20:46+00:00

    Bingo!

    Now that works

    Thanks

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  4. Anonymous
    2024-12-07T18:55:23+00:00

    how do you open outlook

    365

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