I can not send emails to yahoo accounts

Anonymous
2024-03-04T10:22:56+00:00

Hi

All our emails sent to yahoo accounts keep bouncing back as delivery has failed - how do I rectify this please?

Kirsty

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Ron-6928 4,991 Reputation points
    2024-03-07T16:04:26+00:00

    What is your domain name? Do not post the entire email address.

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  2. Anonymous
    2024-03-09T22:16:50+00:00

    I am also having the same issue as the several other posters. It is mostly Yahoo.com email addresses, and the return error comes in sometimes 24-36 hours later.

    Delivery has failed to these recipients or groups:

    Diane Kxxxxxxx (******@yahoo.com)
    Your message couldn't be delivered. Despite repeated attempts to contact the recipient's email system it didn't respond.

    Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system isn't accepting connection requests from your email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

    For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361.

    Diagnostic information for administrators:

    Generating server: DS0PR11MB8206.namprd11.prod.outlook.com
    Total retry attempts: 8

    ******@yahoo.com
    Remote server returned '550 5.4.300 Message expired -> 451 [RL01] Message temporarily deferred'

    Original message headers:

    Received: from DM4PR11MB5996.namprd11.prod.outlook.com (2603:10b6:8:5f::14) by
     DS0PR11MB8206.namprd11.prod.outlook.com (2603:10b6:8:166::5) with Microsoft
     SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id
     15.20.7386.13; Sat, 9 Mar 2024 15:53:53 +0000
    Received: from DS0PR11MB6422.namprd11.prod.outlook.com (2603:10b6:8:c6::21) by
     DM4PR11MB5996.namprd11.prod.outlook.com (2603:10b6:8:5f::14) with Microsoft
     SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id
     15.20.7386.8; Sat, 9 Mar 2024 04:50:58 +0000
    Received: from DM6PR11MB4546.namprd11.prod.outlook.com (2603:10b6:5:2a7::24)
     by DS0PR11MB6422.namprd11.prod.outlook.com (2603:10b6:8:c6::21) with
     Microsoft SMTP Server (version=TLS1_2,
     cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7386.6; Sat, 9 Mar
     2024 02:27:21 +0000
    ARC-Seal: i=1; a=rsa-sha256; s=arcselector9901; d=microsoft.com; cv=none;
     b=Z4u7kPr6Opq8UZw2BY6lB+KT5XIbA3vPrI92kYEohi4fM5JCZdFsJXq6SjOqpDOG+VQoD+ftGzkVsTyn/wCriFges2uwYZGyPVHwvS4qfXomnGnmHjrsXcgQsNUuQk+VqTDDemL7qeKM/kMtp2BvnQIRGN0JIV+4UX3k3JBIp1bsdJzI9HtmtId0O4iVcuQDxQok2uQE7hchJnu98YUR5DqpfclZwQgrA1DAxKJB/JoxvKPuS5AapqvyJA66BEW7SLFT9nrniB5kjNR5c2DITY+v7r//PsoLt1H/9xO8WGvonrV6TjxbmbRS1oZQB0zIy8WrwZWSS5aHgVL/Q4F4HA==
    ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com;
     s=arcselector9901;
     h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-AntiSpam-MessageData-ChunkCount:X-MS-Exchange-AntiSpam-MessageData-0:X-MS-Exchange-AntiSpam-MessageData-1;
     bh=1or4a7xTPkA1fSDuAzZtHdALpuulRXFdGBaMK+W8qhY=;
     b=WcbEiTUh3fNeq8GQo6KPPlnpWP8fhHkkcGS3kcr8J1oXzC6jJumhlQ8YIiTBVw+3Ql5NYtsehtJr6ALG41c9gX8YCkBDRDH6tSKvUSii/4qE3KajjN5F8PsEIPwNBCYNhV2EwrQ0Y/nbeFDIXvyz/3pz1WUfLs40MzP7ttlWdUkh3qg+hOgbKgNhO/7EjTd4fkVB2XDiyOfOhHfsS/OkoPn2AC7cW7Q+zgPLaoKmBWR4ldEKlVaFlOqV1srcym4mTwivPrK+L/vNEE64Uje8JNJKrg66VljdKG5ARL3M0NrEEJ/MMFmcus9Y9b4mIXlBrsIjTsArRjxeavfMuO9CzA==
    ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass
     smtp.mailfrom=libertytaxglendora.com; dmarc=pass action=none
     header.from=libertytaxglendora.com; dkim=pass
     header.d=libertytaxglendora.com; arc=none
    DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
     d=NETORG3143950.onmicrosoft.com; s=selector2-NETORG3143950-onmicrosoft-com;
     h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck;
     bh=1or4a7xTPkA1fSDuAzZtHdALpuulRXFdGBaMK+W8qhY=;
     b=GLhcTzLLXR3HL8YAmlI5/9B87utdKFvjVERqP/dQW9ZJgJEhvLHw2nQAL5/i+DrTBoqFDOYyuFG6b++M1EGFxzxQoB756YspOJ8z3408Zekc4eHlOPBJNsb314NNk7KP8lFQWZRWvMgXBLW6iyUvWQAGwXHVBGFU+I5Dr70nhxg=
    Received: from SN7PR11MB6995.namprd11.prod.outlook.com (2603:10b6:806:2ae::11)
     by DM6PR11MB4546.namprd11.prod.outlook.com (2603:10b6:5:2a7::24) with
     Microsoft SMTP Server (version=TLS1_2,
     cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7386.9; Fri, 8 Mar
     2024 22:04:14 +0000
    Received: from SN7PR11MB6995.namprd11.prod.outlook.com
     ([fe80::317e:472:f8e:1eaf]) by SN7PR11MB6995.namprd11.prod.outlook.com
     ([fe80::317e:472:f8e:1eaf%7]) with mapi id 15.20.7339.009; Fri, 8 Mar 2024
     22:04:14 +0000
    

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  3. Anonymous
    2024-03-09T23:19:02+00:00

    Domain name is ppshr.co.uk

    Does that shed any light on the problem? I hope so!

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  4. Anonymous
    2024-03-10T23:11:39+00:00

    Did you resplve this issue as I also can send to anyone but Yahoo?

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  5. Anonymous
    2024-03-10T23:55:42+00:00

    Kerry
    This problem with 365 has been a horrible situation. Most GODADDY customers have been unable to email any
    Yahoo ( AOL, Verizon) accounts since last week.

    We are frustrated, we are losing money, and Microsoft needs to fix this ASAP.

    The links to the help article is of no help even GODADDY can't fix this and everyone here has had their
    DNS records checked over and over.

    Personally, I have spent nearly 10 hours with different IT and technicians. I can't even email myself
    using 365.

    Sorry I am writing here, I am venting and hoping someone at Microsoft will care enough to fix these issues.

    Thank you
    Jamie G

    Its now 4 21 and I am testing again

    To send this message again,  click here. This message is able to be sent again MO Microsoft Outlook **ReplyReply allForward

    To:​Jamie Glaser​ Sun 3/10/2024 5:28 PM

    .msg

    Its now 4 21 and I am testing againOutlook Item

    Delivery has failed to these recipients or groups:

    Your message couldn't be delivered. Despite repeated attempts to contact the recipient's email system it didn't respond.

    Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system isn't accepting connection requests from your email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

    For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361.

    Diagnostic information for administrators:

    Generating server: PH7PR19MB6063.namprd19.prod.outlook.com
    Receiving server: PH7PR19MB6063.namprd19.prod.outlook.com
    Total retry attempts: 4

    ******@aol.com
    3/10/2024 11:28:40 PM - Server at PH7PR19MB6063.namprd19.prod.outlook.com returned '550 5.4.300 Message expired -> 421 4.4.2 Connection dropped due to SocketError'
    3/10/2024 11:18:26 PM - Server at 67.195.204.80 (67.195.204.80) returned '421 4.4.2 Connection dropped due to SocketError'

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    1 person found this answer helpful.
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