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Hi
All our emails sent to yahoo accounts keep bouncing back as delivery has failed - how do I rectify this please?
Kirsty
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Ron, I have my own domain name through GoDaddy. I do not have an IT "person", but wouldnt Godaddy by service provider be the point of contact to resove this matter?
Thanks
PS: I know just enough to know what I don't know how to do...
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I understand many who experience this problem are not tech people. If you use your own domain name (for example: vickys-domain.com), you must do something to fix the problem. If you don't understand any technical terms, you must have an IT person to talk to.
Sorry I don't know what a godaddy is? I am just an (old!) non- business person sitting here being unable to send emails to yahoo! What is a hosting provider? I have an exchange account (I think) but doesn't that make it microsoft who should deal with it? Is that the hosting provider? Or there is Ionos I think. Are they the hosting provider? Is it them I need to contact? Sorry but it's all like a foreign language to me!
Thankfully I am able to receive these emails from Yahoo/AOL/etc on Outlook email and thankfully I have a backup work Gmail account that I can respond to these business emails.
Microsoft should jump on this real quick as I am may swing all my business com's over to Gmail.
This has been unacceptable.
There is another issue that I'm aware of, Microsoft's IP addresses are on DNS blacklist. Is your bounce mail problem related to this issue? If so, the bounce email should mention spamcop.net (or other 3rd party DNS blacklist provider).